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Classified in: Health, Business
Subjects: AWD, SCZ

The Birches at Concord Assisted Living Community Named One of the Country's Best by U.S. News & World Report for Third Straight Year


Resident & Family Member Feedback Earns Concord Senior Assisted Living Community 2024 Best Memory Care Excellence Award

CONCORD, N.H., April 24, 2024 /PRNewswire-PRWeb/ -- The Birches at Concord, a Benchmark Mind & Memory Care community, has ranked among the best assisted living with memory care communities in New Hampshire and the entire U.S. for the third straight year. In U.S. News & World Report's third annual Best Senior Living ratings published last week, the community was selected following a comprehensive resident and family member survey. The Birches is the only assisted living community in all of Merrimack County to have earned this prestigious award.

"Our associates are really committed to caring for our residents like they would their own family members, and we are thrilled that our dedication has been recognized by an industry leader like U.S. News." Katie Huberdeau, executive director, The Birches at Concord

The Birches earned "Best" status by achieving the highest possible rating for memory care. Respondents gave the community high marks in critical areas, such as overall value, management and staff, resident enrichment, dining and food, safety, transportation, maintenance, housekeeping and location.

Forty-four Benchmark communities throughout the Northeast received a total of 62 U.S. News awards, the highest number achieved since the program's inception.

"Our communities are continually pursuing excellence, so it's exciting to see their hard work and dedication reflected in the highest numbers of Benchmark awards earned to date," said Tom Grape, founder, chairman and CEO of Benchmark. "Really getting to know our residents and providing experiences that nurture connections and enhance quality of life is one of the many ways we stand apart, and we're excited to see that commitment validated, once again, by our residents and their families."

The Birches' award-winning Mind & Memory Care program offers carefully created living environments and unique opportunities for those with Alzheimer's and dementia to find joy in each new day. Residents are supported by 24/7 care providers who have been hired for heart and trained in memory loss, communication and empathy. Neighborhoods provide the comforts of home and have unique features that help those with memory impairment prosper. Thoughtful touches, visual cues and purposeful amenities further promote familiarity and wellness.

"Our associates are really committed to caring for our residents like they would their own family members, and we are thrilled that our dedication has been recognized by an industry leader like U.S. News," said Katie Huberdeau, executive director of The Birches at Concord. "Whether it's the personalized care we provide or engaging programs that keeps our residents connected, each and every day we strive to be the absolute best."

For more than 30 years, U.S. News has served the American public as an unbiased arbiter of quality across a variety of important choices. Whether picking a college, selecting a hospital or moving to a nursing home, consumers go to U.S. News to research and make consequential life decisions.

"Best Senior Living reflects U.S. News' commitment to helping families navigate the important ? albeit time-consuming ? decision of researching and choosing a senior living community through trusted, data-backed community ratings," said Sumita Singh, general manager of Health at U.S. News. "We are proud to recognize those communities that stand out as 'Best' by providing exceptional care and satisfaction, as directly expressed by residents and family members of residents who live and thrive in these communities."

For more information about The Birches at Concord, click here or go to its U.S. News profile at https://health.usnews.com/best-senior-living/the-birches-at-concord-1622.

About Benchmark Senior Living

Benchmark is New England's largest senior living provider with 65 independent living, assisted living, memory care and continuing care communities and over 6,700 dedicated associates providing compassionate care and outstanding experiences throughout the Northeast. The Waltham, Mass.-based company was founded over 27 years ago by Tom Grape with the purpose of Transforming Lives Through Human Connection. Since then, Benchmark has continued to set the industry standard, having won over 300 hundred local, regional and national awards for its care, programs and as a top workplace. Benchmark has been named one of the Top Places to Work for 16 straight years in The Boston Globe's annual employee-based survey and received repeated recognition in FORTUNE's Best Workplaces for Aging Services list. In 2023, Benchmark communities received 53 U.S. News & World Report Best of Senior Living excellence awards based on resident and family feedback. For more information, visit BenchmarkSeniorLiving.com.

Media Contact

Carol Arnold, Benchmark Senior Living, 1 6035020469, [email protected], http://www.TheBirchesAtConcord.com

SOURCE Benchmark Senior Living


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