Le Lézard
Classified in: Business, Covid-19 virus
Subjects: EARNINGS, Conference Call, Webcast

Travelers Reports Excellent First Quarter Results


The Travelers Companies, Inc. today reported net income of $1.123 billion, or $4.80 per diluted share, for the quarter ended March 31, 2024, compared to $975 million, or $4.13 per diluted share, in the prior year quarter. Core income in the current quarter was $1.096 billion, or $4.69 per diluted share, compared to $970 million, or $4.11 per diluted share, in the prior year quarter. Core income increased primarily due to higher net investment income and a higher underlying underwriting gain (i.e., excluding net prior year reserve development and catastrophe losses), partially offset by higher catastrophe losses. The underlying underwriting gain was higher than in the prior year quarter, notwithstanding that the prior year quarter included a $211 million one-time tax benefit. Net realized investment gains in the current quarter were $35 million pre-tax ($27 million after-tax), compared to $6 million pre-tax ($5 million after-tax) in the prior year quarter. Per diluted share amounts benefited from the impact of share repurchases.

Consolidated Highlights

($ in millions, except for per share amounts, and after-tax, except for premiums and revenues)

 

Three Months Ended March 31,

 

 

2024

 

2023

 

Change

 

Net written premiums

 

$

10,182

 

 

$

9,396

 

 

8

%

 

 

 

 

 

 

 

 

 

Total revenues

 

$

11,228

 

 

$

9,704

 

 

16

 

 

Net income

 

$

1,123

 

 

$

975

 

 

15

 

 

per diluted share

 

$

4.80

 

 

$

4.13

 

 

16

 

 

Core income

 

$

1,096

 

 

$

970

 

 

13

 

 

per diluted share

 

$

4.69

 

 

$

4.11

 

 

14

 

 

Diluted weighted average shares outstanding

 

 

232.0

 

 

 

234.4

 

 

(1

)

 

Combined ratio

 

 

93.9

%

 

 

95.4

%

 

(1.5

)

pts

Underlying combined ratio

 

 

87.7

%

 

 

90.6

%

 

(2.9

)

pts

Return on equity

 

 

18.0

%

 

 

17.5

%

 

0.5

 

pts

Core return on equity

 

 

15.4

%

 

 

14.5

%

 

0.9

 

pts

 

 

As of

 

Change From

 

 

March 31,
2024

 

December 31,
2023

 

March 31,
2023

 

December 31,
2023

 

March 31,
2023

Book value per share

 

$

109.28

 

$

109.19

 

$

99.80

 

?

%

 

9

%

Adjusted book value per share

 

 

125.53

 

 

122.90

 

 

116.55

 

2

%

 

8

%

 

See Glossary of Financial Measures for definitions and the statistical supplement for additional financial data.

"We are very pleased to report excellent top- and bottom-line results for the first quarter," said Alan Schnitzer, Chairman and Chief Executive Officer. "Core income for the quarter was $1.1 billion, or $4.69 per diluted share, generating core return on equity of 15.4%. Strong core income was driven by record net earned premiums of $10.1 billion, up 14% compared to the prior year period, and an excellent combined ratio of 93.9%. The combined ratio improved 1.5 points, notwithstanding elevated catastrophe activity, primarily in the central and eastern regions of the United States. The underlying combined ratio improved 2.9 points to an outstanding 87.7%, driven by strong underlying results in each of our three segments. Our high-quality investment portfolio generated after-tax net investment income of $698 million for the quarter, driven by strong and reliable returns from our growing fixed income portfolio and higher returns from our non-fixed income portfolio. During the quarter, we returned $620 million of capital to shareholders, including $388 million of share repurchases. In recognition of our strong financial position and confidence in the outlook for our business, I am pleased to share that our Board of Directors declared a 5% increase in our quarterly cash dividend to $1.05 per share, marking 20 consecutive years of dividend increases with a compound annual growth rate of 8% over that period.

"Through terrific marketplace execution across all three segments, we grew net written premiums in the quarter by 8% to $10.2 billion. In Business Insurance, we grew net written premiums by 9% to $5.6 billion. Renewal premium change in the segment remained very strong at 10.6%, while retention remained high at 86% and new business increased 8% to a record $691 million. In Bond & Specialty Insurance, we grew net written premiums by 6% to more than $940 million with strong retention and new business in our high-quality management liability business. In our industry-leading surety business, we grew net written premiums by 15%. Given the attractive returns, we are very pleased with the strong production results in both of our commercial business segments. In Personal Insurance, continued strong pricing drove 9% growth in net written premiums. Renewal premium change was 16.6% in our Auto business and 13.4% in our Homeowners and Other business.

"The year is off to a terrific start with strong profitability and production in all three segments, as well as higher investment income. In short, we're firing on all cylinders. We also continue to invest in important strategic initiatives. We have demonstrated success in executing our innovation strategy, which has contributed to superior returns with industry-low volatility, growth in our premium base and higher adjusted book value per share. With this momentum and the best talent in the industry, we remain well positioned for success this year and beyond."

Consolidated Results

 

 

Three Months Ended March 31,

 

($ in millions and pre-tax, unless noted otherwise)

 

2024

 

2023

 

Change

 

Underwriting gain:

 

$

577

 

 

$

367

 

 

$

210

 

 

Underwriting gain includes:

 

 

 

 

 

 

 

Net favorable prior year reserve development

 

 

91

 

 

 

105

 

 

 

(14

)

 

Catastrophes, net of reinsurance

 

 

(712

)

 

 

(535

)

 

 

(177

)

 

Net investment income

 

 

846

 

 

 

663

 

 

 

183

 

 

Other income (expense), including interest expense

 

 

(88

)

 

 

(108

)

 

 

20

 

 

Core income before income taxes

 

 

1,335

 

 

 

922

 

 

 

413

 

 

Income tax expense (benefit)

 

 

239

 

 

 

(48

)

 

 

287

 

 

Core income

 

 

1,096

 

 

 

970

 

 

 

126

 

 

Net realized investment gains after income taxes

 

 

27

 

 

 

5

 

 

 

22

 

 

Net income

 

$

1,123

 

 

$

975

 

 

$

148

 

 

 

 

 

 

 

 

 

 

Combined ratio

 

 

93.9

%

 

 

95.4

%

 

 

(1.5

)

pts

Impact on combined ratio

 

 

 

 

 

 

 

Net favorable prior year reserve development

 

 

(0.9

)

pts

 

(1.2

)

pts

 

0.3

 

pts

Catastrophes, net of reinsurance

 

 

7.1

 

pts

 

6.0

 

pts

 

1.1

 

pts

Underlying combined ratio

 

 

87.7

%

 

 

90.6

%

 

 

(2.9

)

pts

 

 

 

 

 

 

 

 

Net written premiums

 

 

 

 

 

 

 

Business Insurance

 

$

5,596

 

 

$

5,157

 

 

 

9

%

 

Bond & Specialty Insurance

 

 

943

 

 

 

886

 

 

 

6

 

 

Personal Insurance

 

 

3,643

 

 

 

3,353

 

 

 

9

 

 

Total

 

$

10,182

 

 

$

9,396

 

 

 

8

%

 

First Quarter 2024 Results
(All comparisons vs. first quarter 2023, unless noted otherwise)

Net income of $1.123 billion increased $148 million, due to higher core income and higher net realized investment gains. Core income of $1.096 billion increased $126 million, primarily due to higher net investment income and a higher underlying underwriting gain, partially offset by higher catastrophe losses. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $211 million due to the expiration of the statute of limitations with respect to a tax item. Net realized investment gains were $35 million pre-tax ($27 million after-tax), compared to $6 million pre-tax ($5 million after-tax) in the prior year quarter.

Combined ratio:

Net investment income of $846 million pre-tax ($698 million after-tax) increased 28%. Income from the fixed income investment portfolio increased over the prior year quarter due to a higher average yield and growth in fixed maturity investments. Income from the non-fixed income investment portfolio increased over the prior year quarter primarily due to higher private equity partnership returns. Non-fixed income returns are generally reported on a one-quarter lagged basis and directionally follow the broader equity markets.

Net written premiums of $10.182 billion increased 8%. See below for further details by segment.

Shareholders' Equity

Shareholders' equity of $25.022 billion increased slightly over year-end 2023, primarily due to net income of $1.123 billion, largely offset by higher net unrealized investment losses, common share repurchases and dividends to shareholders. Net unrealized investment losses included in shareholders' equity were $4.720 billion pre-tax ($3.721 billion after-tax), compared to $3.970 billion pre-tax ($3.129 billion after-tax) at year-end 2023. The increase in net unrealized investment losses was driven by higher interest rates. Book value per share of $109.28 increased slightly over year-end 2023. Adjusted book value per share of $125.53, which excludes net unrealized investment gains (losses), increased 2% over year-end 2023.

The Company repurchased 1.2 million common shares in the open market during the first quarter under its share repurchase authorizations for a total cost of $250 million. The average cost per share repurchased was $217.31. In addition, the Company acquired 0.6 million common shares for a total cost of $138 million in connection with employee share-based compensation. At March 31, 2024, the Company had $5.790 billion of capacity remaining under its share repurchase authorizations approved by the Board of Directors.

At the end of the quarter, statutory capital and surplus was $25.329 billion, and the ratio of debt-to-capital was 24.3%. The ratio of debt-to-capital excluding after-tax net unrealized investment gains (losses) included in shareholders' equity was 21.8%, within the Company's target range of 15% to 25%.

The Board of Directors declared a 5% increase in the regular quarterly dividend to $1.05 per share. The dividend is payable June 28, 2024, to shareholders of record at the close of business on June 10, 2024.

Business Insurance Segment Financial Results

 

 

Three Months Ended March 31,

 

($ in millions and pre-tax, unless noted otherwise)

 

2024

 

2023

 

Change

 

Underwriting gain:

 

$

334

 

 

$

273

 

 

$

61

 

 

Underwriting gain includes:

 

 

 

 

 

 

 

Net favorable prior year reserve development

 

 

?

 

 

 

19

 

 

 

(19

)

 

Catastrophes, net of reinsurance

 

 

(209

)

 

 

(199

)

 

 

(10

)

 

Net investment income

 

 

609

 

 

 

473

 

 

 

136

 

 

Other income (expense)

 

 

(9

)

 

 

(33

)

 

 

24

 

 

Segment income before income taxes

 

 

934

 

 

 

713

 

 

 

221

 

 

Income tax expense (benefit)

 

 

170

 

 

 

(43

)

 

 

213

 

 

Segment income

 

$

764

 

 

$

756

 

 

$

8

 

 

 

 

 

 

 

 

 

 

Combined ratio

 

 

93.3

%

 

 

93.6

%

 

 

(0.3

)

pts

Impact on combined ratio

 

 

 

 

 

 

 

Net favorable prior year reserve development

 

 

?

 

pts

 

(0.4

)

pts

 

0.4

 

pts

Catastrophes, net of reinsurance

 

 

4.1

 

pts

 

4.4

 

pts

 

(0.3

)

pts

Underlying combined ratio

 

 

89.2

%

 

 

89.6

%

 

 

(0.4

)

pts

 

 

 

 

 

 

 

 

Net written premiums by market

 

 

 

 

 

 

 

Domestic

 

 

 

 

 

 

 

Select Accounts

 

$

974

 

 

$

908

 

 

 

7

%

 

Middle Market

 

 

3,213

 

 

 

2,926

 

 

 

10

 

 

National Accounts

 

 

327

 

 

 

294

 

 

 

11

 

 

National Property and Other

 

 

642

 

 

 

590

 

 

 

9

 

 

Total Domestic

 

 

5,156

 

 

 

4,718

 

 

 

9

 

 

International

 

 

440

 

 

 

439

 

 

 

?

 

 

Total

 

$

5,596

 

 

$

5,157

 

 

 

9

%

 

First Quarter 2024 Results
(All comparisons vs. first quarter 2023, unless noted otherwise)

Segment income for Business Insurance was $764 million after-tax, an increase of $8 million. Segment income increased primarily due to higher net investment income, partially offset by a lower underlying underwriting gain. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $171 million due to the expiration of the statute of limitations with respect to a tax item.

Combined ratio:

Net written premiums of $5.596 billion increased 9%, reflecting strong renewal premium change and retention, as well as higher levels of new business.

Bond & Specialty Insurance Segment Financial Results

 

Three Months Ended March 31,

 

($ in millions and pre-tax, unless noted otherwise)

2024

 

2023

 

Change

 

Underwriting gain:

$

144

 

 

$

171

 

 

$

(27

)

 

Underwriting gain includes:

 

 

 

 

 

 

Net favorable prior year reserve development

 

24

 

 

 

58

 

 

 

(34

)

 

Catastrophes, net of reinsurance

 

(5

)

 

 

(5

)

 

 

?

 

 

Net investment income

 

90

 

 

 

73

 

 

 

17

 

 

Other income

 

6

 

 

 

4

 

 

 

2

 

 

Segment income before income taxes

 

240

 

 

 

248

 

 

 

(8

)

 

Income tax expense

 

45

 

 

 

41

 

 

 

4

 

 

Segment income

$

195

 

 

$

207

 

 

$

(12

)

 

 

 

 

 

 

 

 

Combined ratio

 

84.5

%

 

 

80.0

%

 

 

4.5

 

pts

Impact on combined ratio

 

 

 

 

 

 

Net favorable prior year reserve development

 

(2.5

)

pts

 

(6.7

)

pts

 

4.2

 

pts

Catastrophes, net of reinsurance

 

0.5

 

pts

 

0.6

 

pts

 

(0.1

)

pts

Underlying combined ratio

 

86.5

%

 

 

86.1

%

 

 

0.4

 

pts

 

 

 

 

 

 

 

Net written premiums

 

 

 

 

 

 

Domestic

 

 

 

 

 

 

Management Liability

$

543

 

 

$

511

 

 

 

6

%

 

Surety

 

296

 

 

 

257

 

 

 

15

 

 

Total Domestic

 

839

 

 

 

768

 

 

 

9

 

 

International

 

104

 

 

 

118

 

 

 

(12

)

 

Total

$

943

 

 

$

886

 

 

 

6

%

 

First Quarter 2024 Results
(All comparisons vs. first quarter 2023, unless noted otherwise)

Segment income for Bond & Specialty Insurance was $195 million after-tax, a decrease of $12 million. Segment income decreased primarily due to lower net favorable prior year reserve development, partially offset by higher net investment income. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $9 million due to the expiration of the statute of limitations with respect to a tax item.

Combined ratio:

Net written premiums of $943 million increased 6%, reflecting strong production in both surety and management liability.

Personal Insurance Segment Financial Results

 

Three Months Ended March 31,

 

($ in millions and pre-tax, unless noted otherwise)

2024

 

2023

 

Change

 

Underwriting gain (loss):

$

99

 

 

$

(77

)

 

$

176

 

 

Underwriting gain (loss) includes:

 

 

 

 

 

 

Net favorable prior year reserve development

 

67

 

 

 

28

 

 

 

39

 

 

Catastrophes, net of reinsurance

 

(498

)

 

 

(331

)

 

 

(167

)

 

Net investment income

 

147

 

 

 

117

 

 

 

30

 

 

Other income

 

21

 

 

 

18

 

 

 

3

 

 

Segment income before income taxes

 

267

 

 

 

58

 

 

 

209

 

 

Income tax expense (benefit)

 

47

 

 

 

(25

)

 

 

72

 

 

Segment income

$

220

 

 

$

83

 

 

$

137

 

 

 

 

 

 

 

 

 

Combined ratio

 

96.9

%

 

 

101.5

%

 

 

(4.6

)

pts

Impact on combined ratio

 

 

 

 

 

 

Net favorable prior year reserve development

 

(1.6

)

pts

 

(0.8

)

pts

 

(0.8

)

pts

Catastrophes, net of reinsurance

 

12.4

 

pts

 

9.4

 

pts

 

3.0

 

pts

Underlying combined ratio

 

86.1

%

 

 

92.9

%

 

 

(6.8

)

pts

 

 

 

 

 

 

 

Net written premiums

 

 

 

 

 

 

Domestic

 

 

 

 

 

 

Automobile

$

1,859

 

 

$

1,654

 

 

 

12

%

 

Homeowners and Other

 

1,635

 

 

 

1,565

 

 

 

4

 

 

Total Domestic

 

3,494

 

 

 

3,219

 

 

 

9

 

 

International

 

149

 

 

 

134

 

 

 

11

 

 

Total

$

3,643

 

 

$

3,353

 

 

 

9

%

 

First Quarter 2024 Results
(All comparisons vs. first quarter 2023, unless noted otherwise)

Segment income for Personal Insurance was $220 million after-tax, an increase of $137 million. Segment income increased primarily due to a higher underlying underwriting gain, higher net favorable prior year reserve development and higher net investment income, partially offset by higher catastrophe losses. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $31 million due to the expiration of the statute of limitations with respect to a tax item.

Combined ratio:

Net written premiums of $3.643 billion increased 9%, reflecting strong renewal premium change in both Domestic Automobile and Homeowners and Other.

Financial Supplement and Conference Call

The information in this press release should be read in conjunction with the financial supplement that is available on our website at Travelers.com. Travelers management will discuss the contents of this release and other relevant topics via webcast at 9 a.m. Eastern (8 a.m. Central) on Wednesday, April 17, 2024. Investors can access the call via webcast at investor.travelers.com or by dialing 1.888.440.6281 within the United States or 1.646.960.0218 outside the United States. Prior to the webcast, a slide presentation pertaining to the quarterly earnings will be available on the Company's website.

Following the live event, replays will be available via webcast for one year at investor.travelers.com and by telephone for 30 days by dialing 1.800.770.2030 within the United States or 1.647.362.9199 outside the United States. All callers should use conference ID 5449478.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of more than $41 billion in 2023. For more information, visit Travelers.com.

Travelers may use its website and/or social media outlets, such as Facebook and X, as distribution channels of material Company information. Financial and other important information regarding the Company is routinely accessible through and posted on our website at investor.travelers.com, our Facebook page at facebook.com/travelers and our X account (@Travelers) at twitter.com/travelers. In addition, you may automatically receive email alerts and other information about Travelers when you enroll your email address by visiting the Email Notifications section at investor.travelers.com.

Travelers is organized into the following reportable business segments:

Business Insurance - Business Insurance offers a broad array of property and casualty insurance products and services to its customers, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world, including as a corporate member of Lloyd's.

Bond & Specialty Insurance - Bond & Specialty Insurance offers surety, fidelity, management liability, professional liability, and other property and casualty coverages and related risk management services to its customers, primarily in the United States, and certain surety and specialty insurance products in Canada, the United Kingdom and the Republic of Ireland, as well as Brazil through a joint venture, in each case utilizing various degrees of financially-based underwriting approaches.

Personal Insurance - Personal Insurance offers a broad range of property and casualty insurance products and services covering individuals' personal risks, primarily in the United States, as well as in Canada. Personal Insurance's primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.

* * * * *

Forward-Looking Statements

This press release contains, and management may make, certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Words such as "may," "will," "should," "likely," "probably," "anticipates," "expects," "intends," "plans," "projects," "believes," "views," "ensures," "estimates" and similar expressions are used to identify these forward-looking statements. These statements include, among other things, the Company's statements about:

The Company cautions investors that such statements are subject to risks and uncertainties, many of which are difficult to predict and generally beyond the Company's control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Some of the factors that could cause actual results to differ include, but are not limited to, the following:

Insurance-Related Risks

Financial, Economic and Credit Risks

Business and Operational Risks

Technology and Intellectual Property Risks

Regulatory and Compliance Risks

In addition, the Company's share repurchase plans depend on a variety of factors, including the Company's financial position, earnings, share price, catastrophe losses, maintaining capital levels appropriate for the Company's business operations, changes in levels of written premiums, funding of the Company's qualified pension plan, capital requirements of the Company's operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions, changes in tax laws (including the Inflation Reduction Act of 2022) and other factors.

Our forward-looking statements speak only as of the date of this press release or as of the date they are made, and we undertake no obligation to update forward-looking statements. For a more detailed discussion of these factors, see the information under the captions "Risk Factors," "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Forward Looking Statements" in our most recent annual report on Form 10-K filed with the Securities and Exchange Commission (SEC) on February 15, 2024, as updated by our periodic filings with the SEC.

GLOSSARY OF FINANCIAL MEASURES AND RECONCILIATIONS OF GAAP MEASURES TO NON-GAAP MEASURES

The following measures are used by the Company's management to evaluate financial performance against historical results, to establish performance targets on a consolidated basis and for other reasons as discussed below. In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure. Reconciliations of these measures to the most comparable GAAP measures also follow.

In the opinion of the Company's management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company's periodic results of operations and how management evaluates the Company's financial performance.

Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, included in shareholders' equity, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company's management.

RECONCILIATION OF NET INCOME TO CORE INCOME AND CERTAIN OTHER NON-GAAP MEASURES

Core income (loss) is consolidated net income (loss) excluding the after-tax impact of net realized investment gains (losses), discontinued operations, the effect of a change in tax laws and tax rates at enactment, and cumulative effect of changes in accounting principles when applicable. Segment income (loss) is determined in the same manner as core income (loss) on a segment basis. Management uses segment income (loss) to analyze each segment's performance and as a tool in making business decisions. Financial statement users also consider core income (loss) when analyzing the results and trends of insurance companies. Core income (loss) per share is core income (loss) on a per common share basis.

Reconciliation of Net Income to Core Income less Preferred Dividends

 

 

Three Months Ended
March 31,

($ in millions, after-tax)

 

2024

 

2023

Net income

 

$

1,123

 

 

$

975

 

Adjustments:

 

 

 

 

Net realized investment gains

 

 

(27

)

 

 

(5

)

Core income

 

$

1,096

 

 

$

970

 

 

 

Three Months Ended
March 31,

($ in millions, pre-tax)

 

2024

 

2023

Net income

 

$

1,370

 

 

$

928

 

Adjustments:

 

 

 

 

Net realized investment gains

 

 

(35

)

 

 

(6

)

Core income

 

$

1,335

 

 

$

922

 

 

 

Twelve Months Ended December 31,

 

 

Average
Annual

($ in millions, after-tax)

 

2023

 

2022

 

2021

 

2020

 

2019

 

 

2005 - 2018

Net income

 

$

2,991

 

$

2,842

 

$

3,662

 

 

$

2,697

 

 

$

2,622

 

 

 

$

3,035

 

Less: Loss from discontinued operations

 

 

?

 

 

?

 

 

?

 

 

 

?

 

 

 

?

 

 

 

 

(31

)

Income from continuing operations

 

 

2,991

 

 

2,842

 

 

3,662

 

 

 

2,697

 

 

 

2,622

 

 

 

 

3,066

 

Adjustments:

 

 

 

 

 

 

 

 

 

 

 

 

 

Net realized investment (gains) losses

 

 

81

 

 

156

 

 

(132

)

 

 

(11

)

 

 

(85

)

 

 

 

(41

)

Impact of changes in tax laws and/or tax rates (1) (2)

 

 

?

 

 

?

 

 

(8

)

 

 

?

 

 

 

?

 

 

 

 

9

 

Core income

 

 

3,072

 

 

2,998

 

 

3,522

 

 

 

2,686

 

 

 

2,537

 

 

 

 

3,034

 

Less: Preferred dividends

 

 

?

 

 

?

 

 

?

 

 

 

?

 

 

 

?

 

 

 

 

2

 

Core income, less preferred dividends

 

$

3,072

 

$

2,998

 

$

3,522

 

 

$

2,686

 

 

$

2,537

 

 

 

$

3,032

 

(1) Impact is recognized in the accounting period in which the change is enacted

(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

Reconciliation of Net Income per Share to Core Income per Share on a Diluted Basis

 

 

Three Months Ended
March 31,

 

 

2024

 

2023

Diluted income per share

 

 

 

 

Net income

 

$

4.80

 

 

$

4.13

 

Adjustments:

 

 

 

 

Net realized investment gains, after-tax

 

 

(0.11

)

 

 

(0.02

)

Core income

 

$

4.69

 

 

$

4.11

 

Reconciliation of Segment Income to Total Core Income

 

 

Three Months Ended
March 31,

($ in millions, after-tax)

 

2024

 

2023

Business Insurance

 

$

764

 

 

$

756

 

Bond & Specialty Insurance

 

 

195

 

 

 

207

 

Personal Insurance

 

 

220

 

 

 

83

 

Total segment income

 

 

1,179

 

 

 

1,046

 

Interest Expense and Other

 

 

(83

)

 

 

(76

)

Total core income

 

$

1,096

 

 

$

970

 

RECONCILIATION OF SHAREHOLDERS' EQUITY TO ADJUSTED SHAREHOLDERS' EQUITY AND CALCULATION OF RETURN ON EQUITY AND CORE RETURN ON EQUITY

Adjusted shareholders' equity is shareholders' equity excluding net unrealized investment gains (losses), net of tax, included in shareholders' equity, net realized investment gains (losses), net of tax, for the period presented, the effect of a change in tax laws and tax rates at enactment (excluding the portion related to net unrealized investment gains (losses)), preferred stock and discontinued operations.

Reconciliation of Shareholders' Equity to Adjusted Shareholders' Equity

 

 

As of March 31,

($ in millions)

 

2024

 

2023

Shareholders' equity

 

$

25,022

 

 

$

23,052

 

Adjustments:

 

 

 

 

Net unrealized investment losses, net of tax, included in shareholders' equity

 

 

3,721

 

 

 

3,868

 

Net realized investment gains, net of tax

 

 

(27

)

 

 

(5

)

Adjusted shareholders' equity

 

$

28,716

 

 

$

26,915

 

 

 

As of December 31,

 

 

Average
Annual

($ in millions)

 

2023

 

2022

 

2021

 

2020

 

2019

 

 

2005 - 2018

Shareholders' equity

 

$

24,921

 

$

21,560

 

$

28,887

 

 

$

29,201

 

 

$

25,943

 

 

 

$

24,659

 

Adjustments:

 

 

 

 

 

 

 

 

 

 

 

 

 

Net unrealized investment (gains) losses, net of tax, included in shareholders' equity

 

 

3,129

 

 

4,898

 

 

(2,415

)

 

 

(4,074

)

 

 

(2,246

)

 

 

 

(1,232

)

Net realized investment (gains) losses, net of tax

 

 

81

 

 

156

 

 

(132

)

 

 

(11

)

 

 

(85

)

 

 

 

(41

)

Impact of changes in tax laws and/or tax rates (1) (2)

 

 

?

 

 

?

 

 

(8

)

 

 

?

 

 

 

?

 

 

 

 

20

 

Preferred stock

 

 

?

 

 

?

 

 

?

 

 

 

?

 

 

 

?

 

 

 

 

(45

)

Loss from discontinued operations

 

 

?

 

 

?

 

 

?

 

 

 

?

 

 

 

?

 

 

 

 

31

 

Adjusted shareholders' equity

 

$

28,131

 

$

26,614

 

$

26,332

 

 

$

25,116

 

 

$

23,612

 

 

 

$

23,392

 

(1) Impact is recognized in the accounting period in which the change is enacted

(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

Return on equity is the ratio of annualized net income (loss) less preferred dividends to average shareholders' equity for the periods presented. Core return on equity is the ratio of annualized core income (loss) less preferred dividends to adjusted average shareholders' equity for the periods presented. In the opinion of the Company's management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management.

Average shareholders' equity is (a) the sum of total shareholders' equity excluding preferred stock at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two. Adjusted average shareholders' equity is (a) the sum of total adjusted shareholders' equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.

Calculation of Return on Equity and Core Return on Equity

 

 

Three Months Ended
March 31,

($ in millions, after-tax)

 

2024

 

2023

Annualized net income

 

$

4,493

 

 

$

3,900

 

Average shareholders' equity

 

 

24,972

 

 

 

22,306

 

Return on equity

 

 

18.0

%

 

 

17.5

%

Annualized core income

 

$

4,384

 

 

$

3,881

 

Adjusted average shareholders' equity

 

 

28,383

 

 

 

26,687

 

Core return on equity

 

 

15.4

%

 

 

14.5

%

 

 

Twelve Months Ended
December 31,

 

 

Average
Annual

($ in millions, after-tax)

 

2023

 

2022

 

2021

 

2020

 

2019

 

 

2005 - 2018

Net income, less preferred dividends

 

$

2,991

 

 

$

2,842

 

 

$

3,662

 

 

$

2,697

 

 

$

2,622

 

 

 

$

3,033

 

Average shareholders' equity

 

 

22,031

 

 

 

23,384

 

 

 

28,735

 

 

 

26,892

 

 

 

24,922

 

 

 

 

24,677

 

Return on equity

 

 

13.6

%

 

 

12.2

%

 

 

12.7

%

 

 

10.0

%

 

 

10.5

%

 

 

 

12.3

%

Core income, less preferred dividends

 

$

3,072

 

 

$

2,998

 

 

$

3,522

 

 

$

2,686

 

 

$

2,537

 

 

 

$

3,032

 

Adjusted average shareholders' equity

 

 

26,772

 

 

 

26,588

 

 

 

25,718

 

 

 

23,790

 

 

 

23,335

 

 

 

 

23,401

 

Core return on equity

 

 

11.5

%

 

 

11.3

%

 

 

13.7

%

 

 

11.3

%

 

 

10.9

%

 

 

 

13.0

%

RECONCILIATION OF NET INCOME TO UNDERWRITING GAIN EXCLUDING CERTAIN ITEMS

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses. In the opinion of the Company's management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business. This measure is used to assess each segment's business performance and as a tool in making business decisions. Underwriting gain, excluding the impact of catastrophes and net favorable (unfavorable) prior year loss reserve development, is the underwriting gain adjusted to exclude claims and claim adjustment expenses, reinstatement premiums and assessments related to catastrophes and loss reserve development related to time periods prior to the current year. In the opinion of the Company's management, this measure is meaningful to users of the financial statements to understand the Company's periodic earnings and the variability of earnings caused by the unpredictable nature (i.e., the timing and amount) of catastrophes and loss reserve development. This measure is also referred to as underlying underwriting gain, underlying underwriting margin, underlying underwriting income or underlying underwriting result.

A catastrophe is a severe loss designated a catastrophe by internationally recognized organizations that track and report on insured losses resulting from catastrophic events, such as Property Claim Services (PCS) for events in the United States and Canada. Catastrophes can be caused by various natural events, including, among others, hurricanes, tornadoes and other windstorms, earthquakes, hail, wildfires, severe winter weather, floods, tsunamis, volcanic eruptions and other naturally-occurring events, such as solar flares. Catastrophes can also be man-made, such as terrorist attacks and other intentionally destructive acts including those involving nuclear, biological, chemical and radiological events, cyber events, explosions and destruction of infrastructure. Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount. Their effects are included in net and core income and claims and claim adjustment expense reserves upon occurrence. A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.

The Company's threshold for disclosing catastrophes is primarily determined at the reportable segment level. If a threshold for one segment or a combination thereof is exceeded and the other segments have losses from the same event, losses from the event are identified as catastrophe losses in the segment results and for the consolidated results of the Company. Additionally, an aggregate threshold is applied for international business across all reportable segments. The threshold for 2024 ranges from $20 million to $30 million of losses before reinsurance and taxes.

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years. In the opinion of the Company's management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and core income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.

Reconciliation of Net Income to Pre-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)

 

 

Three Months Ended
March 31,

($ in millions, after-tax, except as noted)

 

2024

 

2023

Net income

 

$

1,123

 

 

$

975

 

Net realized investment gains

 

 

(27

)

 

 

(5

)

Core income

 

 

1,096

 

 

 

970

 

Net investment income

 

 

(698

)

 

 

(557

)

Other (income) expense, including interest expense

 

 

74

 

 

 

88

 

Underwriting income

 

 

472

 

 

 

501

 

Income tax expense (benefit) on underwriting results

 

 

105

 

 

 

(134

)

Pre-tax underwriting income

 

 

577

 

 

 

367

 

Pre-tax impact of net favorable prior year reserve development

 

 

(91

)

 

 

(105

)

Pre-tax impact of catastrophes

 

 

712

 

 

 

535

 

Pre-tax underlying underwriting income

 

$

1,198

 

 

$

797

 

Reconciliation of Net Income to After-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)

 

 

Three Months Ended
March 31,

($ in millions, after-tax)

 

2024

 

2023

Net income

 

$

1,123

 

 

$

975

 

Net realized investment gains

 

 

(27

)

 

 

(5

)

Core income

 

 

1,096

 

 

 

970

 

Net investment income

 

 

(698

)

 

 

(557

)

Other (income) expense, including interest expense

 

 

74

 

 

 

88

 

Underwriting income

 

 

472

 

 

 

501

 

Impact of net favorable prior year reserve development

 

 

(71

)

 

 

(83

)

Impact of catastrophes

 

 

563

 

 

 

422

 

Underlying underwriting income

 

$

964

 

 

$

840

 

 

 

Twelve Months Ended December 31,

($ in millions, after-tax)

 

2023

 

2022

 

2021

 

2020

 

2019

 

2018

 

2017

 

2016

 

2015

 

2014

 

2013

 

2012

Net income

 

$

2,991

 

 

$

2,842

 

 

$

3,662

 

 

$

2,697

 

 

$

2,622

 

 

$

2,523

 

 

$

2,056

 

 

$

3,014

 

 

$

3,439

 

 

$

3,692

 

 

$

3,673

 

 

$

2,473

 

Net realized investment (gains) losses

 

 

81

 

 

 

156

 

 

 

(132

)

 

 

(11

)

 

 

(85

)

 

 

(93

)

 

 

(142

)

 

 

(47

)

 

 

(2

)

 

 

(51

)

 

 

(106

)

 

 

(32

)

Impact of changes in tax laws and/or tax rates (1) (2)

 

 

?

 

 

 

?

 

 

 

(8

)

 

 

?

 

 

 

?

 

 

 

?

 

 

 

129

 

 

 

?

 

 

 

?

 

 

 

?

 

 

 

?

 

 

 

?

 

Core income

 

 

3,072

 

 

 

2,998

 

 

 

3,522

 

 

 

2,686

 

 

 

2,537

 

 

 

2,430

 

 

 

2,043

 

 

 

2,967

 

 

 

3,437

 

 

 

3,641

 

 

 

3,567

 

 

 

2,441

 

Net investment income

 

 

(2,436

)

 

 

(2,170

)

 

 

(2,541

)

 

 

(1,908

)

 

 

(2,097

)

 

 

(2,102

)

 

 

(1,872

)

 

 

(1,846

)

 

 

(1,905

)

 

 

(2,216

)

 

 

(2,186

)

 

 

(2,316

)

Other (income) expense, including interest expense

 

 

337

 

 

 

277

 

 

 

235

 

 

 

232

 

 

 

214

 

 

 

248

 

 

 

179

 

 

 

78

 

 

 

193

 

 

 

159

 

 

 

61

 

 

 

171

 

Underwriting income

 

 

973

 

 

 

1,105

 

 

 

1,216

 

 

 

1,010

 

 

 

654

 

 

 

576

 

 

 

350

 

 

 

1,199

 

 

 

1,725

 

 

 

1,584

 

 

 

1,442

 

 

 

296

 

Impact of net (favorable) unfavorable prior year reserve development

 

 

(113

)

 

 

(512

)

 

 

(424

)

 

 

(276

)

 

 

47

 

 

 

(409

)

 

 

(378

)

 

 

(510

)

 

 

(617

)

 

 

(616

)

 

 

(552

)

 

 

(622

)

Impact of catastrophes

 

 

2,361

 

 

 

1,480

 

 

 

1,459

 

 

 

1,274

 

 

 

699

 

 

 

1,355

 

 

 

1,267

 

 

 

576

 

 

 

338

 

 

 

462

 

 

 

387

 

 

 

1,214

 

Underlying underwriting income

 

$

3,221

 

 

$

2,073

 

 

$

2,251

 

 

$

2,008

 

 

$

1,400

 

 

$

1,522

 

 

$

1,239

 

 

$

1,265

 

 

$

1,446

 

 

$

1,430

 

 

$

1,277

 

 

$

888

 

(1) Impact is recognized in the accounting period in which the change is enacted

(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

COMBINED RATIO AND ADJUSTMENTS FOR UNDERLYING COMBINED RATIO

Combined ratio: For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators. The combined ratio, as used in this earnings release, is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premiums and the underwriting expense ratio as used in this earnings release is based on net earned premiums.

For SAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this earnings release is calculated in the same manner as the SAP ratio.

For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees and other, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this earnings release, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services fee income, billing and policy fees and other, to net earned premiums.

The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company's underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.

Underlying combined ratio represents the combined ratio excluding the impact of net prior year reserve development and catastrophes. The underlying combined ratio is an indicator of the Company's underwriting discipline and underwriting profitability for the current accident year.

Other companies' method of computing similarly titled measures may not be comparable to the Company's method of computing these ratios.

Calculation of the Combined Ratio

 

 

Three Months Ended
March 31,

($ in millions, pre-tax)

 

2024

 

2023

Loss and loss adjustment expense ratio

 

 

 

 

Claims and claim adjustment expenses

 

$

6,656

 

 

$

5,959

 

Less:

 

 

 

 

Policyholder dividends

 

 

12

 

 

 

12

 

Allocated fee income

 

 

39

 

 

 

42

 

Loss ratio numerator

 

$

6,605

 

 

$

5,905

 

Underwriting expense ratio

 

 

 

 

Amortization of deferred acquisition costs

 

$

1,698

 

 

$

1,462

 

General and administrative expenses (G&A)

 

 

1,406

 

 

 

1,267

 

Less:

 

 

 

 

Non-insurance G&A

 

 

102

 

 

 

95

 

Allocated fee income

 

 

70

 

 

 

64

 

Billing and policy fees and other

 

 

30

 

 

 

28

 

Expense ratio numerator

 

$

2,902

 

 

$

2,542

 

Earned premium

 

$

10,126

 

 

$

8,854

 

Combined ratio (1)

 

 

 

 

Loss and loss adjustment expense ratio

 

 

65.2

%

 

 

66.7

%

Underwriting expense ratio

 

 

28.7

%

 

 

28.7

%

Combined ratio

 

 

93.9

%

 

 

95.4

%

Impact on combined ratio:

 

 

 

 

Net favorable prior year reserve development

 

 

(0.9

)%

 

 

(1.2

)%

Catastrophes, net of reinsurance

 

 

7.1

%

 

 

6.0

%

Underlying combined ratio

 

 

87.7

%

 

 

90.6

%

(1) For purposes of computing ratios, billing and policy fees and other (which are a component of other revenues) are allocated as a reduction of underwriting expenses. In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses. These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio.

RECONCILIATION OF BOOK VALUE PER SHARE AND SHAREHOLDERS' EQUITY TO CERTAIN NON-GAAP MEASURES

Book value per share is total common shareholders' equity divided by the number of common shares outstanding. Adjusted book value per share is total common shareholders' equity excluding net unrealized investment gains and losses, net of tax, included in shareholders' equity, divided by the number of common shares outstanding. In the opinion of the Company's management, adjusted book value per share is useful in an analysis of a property casualty company's book value per share as it removes the effect of changing prices on invested assets (i.e., net unrealized investment gains (losses), net of tax), which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves. Tangible book value per share is adjusted book value per share excluding the after-tax value of goodwill and other intangible assets divided by the number of common shares outstanding. In the opinion of the Company's management, tangible book value per share is useful in an analysis of a property casualty company's book value on a nominal basis as it removes certain effects of purchase accounting (i.e., goodwill and other intangible assets), in addition to the effect of changing prices on invested assets.

Reconciliation of Shareholders' Equity to Tangible Shareholders' Equity, Excluding Net Unrealized Investment Losses, Net of Tax and Calculation of Book Value Per Share, Adjusted Book Value Per Share and Tangible Book Value Per Share

 

 

As of

($ in millions, except per share amounts)

 

March 31,
2024

 

December 31,
2023

 

March 31,
2023

Shareholders' equity

 

$

25,022

 

 

$

24,921

 

 

$

23,052

 

Less: Net unrealized investment losses, net of tax, included in shareholders' equity

 

 

(3,721

)

 

 

(3,129

)

 

 

(3,868

)

Shareholders' equity, excluding net unrealized investment losses, net of tax, included in shareholders' equity

 

 

28,743

 

 

 

28,050

 

 

 

26,920

 

Less:

 

 

 

 

 

 

Goodwill

 

 

4,251

 

 

 

3,976

 

 

 

3,959

 

Other intangible assets

 

 

376

 

 

 

277

 

 

 

285

 

Impact of deferred tax on other intangible assets

 

 

(85

)

 

 

(69

)

 

 

(63

)

Tangible shareholders' equity, excluding net unrealized investment losses, net of tax, included in shareholders' equity

 

$

24,201

 

 

$

23,866

 

 

$

22,739

 

Common shares outstanding

 

 

229.0

 

 

 

228.2

 

 

 

231.0

 

Book value per share

 

$

109.28

 

 

$

109.19

 

 

$

99.80

 

Adjusted book value per share

 

 

125.53

 

 

 

122.90

 

 

 

116.55

 

Tangible book value per share, excluding net unrealized investment losses, net of tax, included in shareholders' equity

 

 

105.69

 

 

 

104.57

 

 

 

98.45

 

RECONCILIATION OF TOTAL CAPITALIZATION TO TOTAL CAPITALIZATION EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES), NET OF TAX

Total capitalization is the sum of total shareholders' equity and debt. Debt-to-capital ratio excluding net unrealized gains (losses) on investments, net of tax, included in shareholders' equity, is the ratio of debt to total capitalization excluding the after-tax impact of net unrealized investment gains and losses included in shareholders' equity. In the opinion of the Company's management, the debt-to-capital ratio is useful in an analysis of the Company's financial leverage.

 

 

As of

($ in millions)

 

March 31,
2024

 

December 31,
2023

Debt

 

$

8,032

 

 

$

8,031

 

Shareholders' equity

 

 

25,022

 

 

 

24,921

 

Total capitalization

 

 

33,054

 

 

 

32,952

 

Less: Net unrealized investment losses, net of tax, included in shareholders' equity

 

 

(3,721

)

 

 

(3,129

)

Total capitalization excluding net unrealized losses on investments, net of tax, included in shareholders' equity

 

$

36,775

 

 

$

36,081

 

Debt-to-capital ratio

 

 

24.3

%

 

 

24.4

%

Debt-to-capital ratio excluding net unrealized investment losses, net of tax, included in shareholders' equity

 

 

21.8

%

 

 

22.3

%

RECONCILIATION OF INVESTED ASSETS TO INVESTED ASSETS EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES)

 

 

As of March 31,

($ in millions)

 

2024

 

2023

Invested assets

 

$

88,657

 

 

$

82,035

 

Less: Net unrealized investment losses, pre-tax

 

 

(4,720

)

 

 

(4,912

)

Invested assets excluding net unrealized investment losses

 

$

93,377

 

 

$

86,947

 

 

 

As of December 31,

($ in millions)

 

2023

 

2022

 

2021

 

2020

 

2019

 

2018

 

2017

 

2016

 

2015

 

2014

 

2013

 

2012

Invested assets

 

$

88,810

 

 

$

80,454

 

 

$

87,375

 

$

84,423

 

$

77,884

 

$

72,278

 

 

$

72,502

 

$

70,488

 

$

70,470

 

$

73,261

 

$

73,160

 

$

73,838

Less: Net unrealized investment gains (losses), pre-tax

 

 

(3,970

)

 

 

(6,220

)

 

 

3,060

 

 

5,175

 

 

2,853

 

 

(137

)

 

 

1,414

 

 

1,112

 

 

1,974

 

 

3,008

 

 

2,030

 

 

4,761

Invested assets excluding net unrealized investment gains (losses)

 

$

92,780

 

 

$

86,674

 

 

$

84,315

 

$

79,248

 

$

75,031

 

$

72,415

 

 

$

71,088

 

$

69,376

 

$

68,496

 

$

70,253

 

$

71,130

 

$

69,077

OTHER DEFINITIONS

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract. Net written premiums reflect gross written premiums less premiums ceded to reinsurers.

For Business Insurance and Bond & Specialty Insurance, retention is the amount of premium available for renewal that was retained, excluding rate and exposure changes. For Personal Insurance, retention is the ratio of the expected number of renewal policies that will be retained throughout the annual policy period to the number of available renewal base policies. For all of the segments, renewal rate change represents the estimated change in average premium on policies that renew, excluding exposure changes. Exposure is the measure of risk used in the pricing of an insurance product. The change in exposure is the amount of change in premium on policies that renew attributable to the change in portfolio risk. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. New business is the amount of written premium related to new policyholders and additional products sold to existing policyholders. These are operating statistics, which are in part dependent on the use of estimates and are therefore subject to change. For Business Insurance, retention, renewal premium change and new business exclude National Accounts. For Bond & Specialty Insurance, retention, renewal premium change and new business exclude surety and other products that are generally sold on a non-recurring, project specific basis. For each of the segments, production statistics referred to herein are domestic only unless otherwise indicated.

Statutory capital and surplus represents the excess of an insurance company's admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices.

Holding company liquidity is the total funds available at the holding company level to fund general corporate purposes, primarily the payment of shareholder dividends and debt service. These funds consist of total cash, short-term invested assets and other readily marketable securities held by the holding company.

For a glossary of other financial terms used in this press release, we refer you to the Company's most recent annual report on Form 10-K filed with the SEC on February 15, 2024, and subsequent periodic filings with the SEC.


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