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Subject: Economic News/Analysis

FICO UK Credit Card Market Report: June 2023

The latest FICO data on UK credit card trends reflects the impact of inflation on consumers' budgets, as average spend hit its highest point in the 17 years since FICO records began, and average balances continued to track upwards.

Although inflation started to drop in June 2023, the FICO report reveals the longer-term impact of rising costs over the last 12 months. The data suggests that savings are starting to come under pressure, as the percentage of payments to balance dropped by 3.7% in June and the number of customers missing 2 payments is 26.6% higher than June 2022.

The percentage of accounts going over their limit has also shown a marked increase over the last 12 months, with new accounts (those open less than 12 months) showing the sharpest increase.


FICO comment

The latest FICO data illustrates the continuing balancing act between high living costs and disposable income and savings. Whilst average spend has increased to the highest level since FICO reporting began in 2006, the up-and-down pattern of missed payments and the balance on those accounts missing payments suggest that savings are continuing to play their part. With two and three missed payment volumes trending upwards, the average missed payment balance is also increasing for these two groups since January and February 2023 respectively, although year on year they are still lower. The average balance for accounts with one missed payment has increased by 11% since June 2021.

However, because higher average balances overall correlate with higher missed payment balances, FICO has also reviewed the one, two and three missed payment balance compared to the overall current balance. In all three cases, in the last few months this ratio has been flat, indicating that missed payment balances are not increasing at a faster rate than the overall current balance. This also suggests that issuers have robust risk management strategies in place, and are giving limit increase offers to customers who are not going to subsequently miss payments, and are making effective pre-delinquent and overlimit accept / decline decisions.

Another key factor for lenders is the repayment behaviour of established customers who have had their credit card for between one and five years. These cardholders continue to have the highest percentage of missed payments, which is likely to be impacted by introductory rates such as balance transfer offers ending. Lenders will need to proactively support this group in the months leading up to these rates coming to an end, with the new Consumer Duty Guidelines expecting issuers to ensure vulnerable customers are on the right product.

Key Trend Indicators ? UK Cards June 2023





Average UK Credit Card Spend




Average Card Balance




Percentage of Payments to Balance




Accounts with One Missed Payment




Accounts with Two Missed Payments




Accounts with Three Missed Payments




Average Credit Limit




Average Overlimit Spend




Cash Sales / Total Sales




Source: FICO

These card performance figures are part of the data shared with subscribers of the FICO® Benchmark Reporting Service. The data sample comes from client reports generated by the FICO® TRIAD® Customer Manager solution in use by some 80% of UK card issuers.

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 215 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in nearly 120 countries do everything from protecting 2.6 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and other countries, improving risk management, credit access and transparency. Learn more at www.fico.com.

FICO and TRIAD are registered trademarks of Fair Isaac Corporation in the U.S. and other countries.

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