Le Lézard
Classified in: Science and technology
Subject: Survey

Worldwide UC&C Market Grows Despite Economic and Geopolitical Headwinds in 2022, According to IDC Tracker

Worldwide revenues in the Unified Communications & Collaboration (UC&C) market grew 7.9% year over year and 2.1% sequentially to $15.2 billion in the fourth quarter of 2022 (4Q22), according to the International Data Corporation (IDC) Worldwide Quarterly Unified Communications and Collaboration Tracker. For the full year 2022, worldwide UC&C revenue grew 9.8% year over year to $59.3 billion.

Businesses have been investing in UC collaboration and UCaaS solutions to improve employee and customer interactions while supporting cost-effective business agility and digital transformation (DX) initiatives. When it comes to telephony communications solutions in use today, roughly two thirds of organizations are using at least some cloud based UCaaS as part of their primary approach, and UCaaS adoption is expected to continue. Network-related spending remained resilient in 2022 despite inflation, regional conflicts, lingering channel issues, etc. Speed, network resiliency, and productivity continue to be seen as key drivers of the market.

UC&C technology segment specifics for 4Q22 and the full year include the following:

"Together UCaaS and UC collaboration apps continue to drive growth in the worldwide UC&C market," said Rich Costello, IDC senior research analyst, Unified Communications and Collaboration. "The provider landscape is evolving in major ways as we head into 2023 with pressure on providers to increasingly monetize their existing base while attracting new customers."

From a regional perspective, the IDC Worldwide UC&C Tracker reported the following results in 4Q22 and for the full year 2022:

UC&C Vendor Highlights

The IDC Worldwide Quarterly Unified Communications and Collaboration Tracker provides total market size and vendor market share data in an easy-to-use Excel pivot table format that includes. IP Telephony/UC Systems (IP Phones, IP PBX/UC Systems), Enterprise Videoconferencing Systems (Videoconferencing Room Endpoints, Huddle Room Endpoints, Videoconferencing Infrastructure), UC Collaboration, and Managed/Hosted Voice/UCaas (Hosted Voice/Public Cloud UCaaS, Managed Voice/Private Cloud UCaaS). Measurement for the UC&C Tracker is provided in vendor revenue and unit/line/license/seat shipments.

About IDC Trackers
IDC Tracker products provide accurate and timely market size, vendor share, and forecasts for hundreds of technology markets from more than 100 countries around the globe. Using proprietary tools and research processes, IDC's Trackers are updated on a semiannual, quarterly, and monthly basis. Tracker results are delivered to clients in user-friendly Excel deliverables and on-line query tools.

Click here to learn about IDC's full suite of data products and how you can leverage them to grow your business.

About IDC
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology, IT benchmarking and sourcing, and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), the world's leading tech media, data, and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights.

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