CHARLOTTE, N.C., Sept. 28, 2022 /PRNewswire/ -- Duke Energy is closely monitoring the approach of Hurricane Ian and preparing for potential impacts in the Carolinas in coming days. The company urges customers to prepare as well.
Company meteorologists are tracking the storm, which has the potential to bring heavy rain, gusty winds and localized flooding to portions of the company's service area in North Carolina and South Carolina.
Duke Energy prepares for storms throughout the year and has ensured that equipment, supplies and inventories in all areas that could be impacted by Hurricane Ian are available to make necessary repairs and restore power outages.
The company has crews and resources located strategically throughout the Carolinas ? near areas that will likely be affected ? to respond quickly and safely once the storm passes. If additional assistance is needed, Duke Energy will be able to to draw on other resources across the enterprise.
"Supporting our communities is our top priority and we have thousands of Duke Energy crew members and contractors ready to respond should outages occur," said Jason Hollifield, Duke Energy's Carolinas storm director.
Line technicians and workers locally are checking equipment, supplies and inventories to ensure adequate materials are available to make repairs and restore power outages.
While the storm is forecast to be weaker after landfall, forecasts still show the potential for very heavy rain and damaging winds that could result in significant power outages. Crews will begin power restoration as soon as conditions are safe to do so. After the storm passes, downed trees and flooding can impact work conditions, making repair work more difficult.
Strengthening the grid to reduce storm impacts
In addition to trimming trees and upgrading wires and wood poles, the company has invested in smart technologies and remote restoration capabilities to help reduce the duration and number of outages, and restore service faster when outages occur.
Duke Energy's smart, self-healing technology can automatically detect outages and quickly reroute power to speed restoration or avoid outages altogether. So far this year, smart, self-healing technology helped to avoid more than 360,000 extended outages in North Carolina and South Carolina, saving customers more than 1 million hours of lost outage time, more than double the outage time saved in 2021. Over the next few years, Duke Energy expects to install enough self-healing technology on its main power distribution lines to serve most customers.
Safety information
The safety of our customers and communities is important. Duke Energy encourages customers to have a plan in place to respond to an extended power outage after a hurricane or other severe weather. Below are some tips:
Before the storm
After the storm
For more tips on how to prepare for storm season, and how Duke Energy can help, please visit duke-energy.com/StormTips.
For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy). A checklist serves as a helpful guide, but it's critical before, during and after a storm to follow the instructions and warnings of emergency management officials in your area.
Outage reporting
While residents of coastal areas are most at risk of being affected by hurricanes, such storms also can bring damaging high winds and rain inland. Before the storm hits, customers should contact us to make sure their contact information is up to date and their communication preferences are noted, so they receive proactive outreach on the status on a power outage they may experience.
Customers who experience an outage during a storm can report it the following ways:
There is also an interactive outage map where customers can find up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 28,000 people.
Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business and at least a 50% carbon reduction from electric generation by 2030 and net-zero carbon emissions by 2050. The 2050 net-zero goals also include Scope 2 and certain Scope 3 emissions. In addition, the company is investing in major electric grid enhancements and energy storage, and exploring zero-emission power generation technologies such as hydrogen and advanced nuclear.
Duke Energy was named to Fortune's 2022 "World's Most Admired Companies" list and Forbes' "America's Best Employers" list. More information is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos and videos. Duke Energy's illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.
Media contact: Jeff Brooks (Carolinas Media inquiries)
Cell: 919.522.1168
Media line: 800.559.3853
Twitter: @DE_JeffB
SOURCE Duke Energy
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