Calix, Inc. (NYSE: CALX) continues its growth journey and brings the power of its subscriber experience platform, Calix Revenue EDGEtm (Revenue EDGE), to the United Kingdom (U.K.) at this year's Connected Britain conference. Altnet internet service providers are reshaping the future of fibre and now have an opportunity to transform their subscriber experience with Revenue EDGE. This turnkey solution has helped broadband service providers (BSPs) in the United States (U.S.) boost Net Promoter Scores (NPS) and reduce OPEX?with NPS in the 60s, 70s and in one case as high as 90. NPS measures subscriber experience and provides the best metric to anchor altnet customer experience management programs. Similarly, U.S. BSPs were able to reduce OPEX by a third.
The explosion of applications and devices at the subscriber edge represents the greatest opportunity for altnets to create managed experiences that generate new revenue streams. Altnets are already deploying Calix GigaSpire® BLAST Wi-Fi 6 systems to deliver the ultimate managed Wi-Fi experience. The Revenue EDGE builds on this foundation by integrating real-time subscriber insights and new revenue-generating EDGE Suites?ExperienceIQtm and ProtectIQtm. These new applications help altnets solve and support the rapidly growing management and security complexities of the smart, connected home.
The Revenue EDGE platform delivers innovative technology and cloud-based services that ensure an exceptional subscriber experience while reducing OPEX and creating new revenue opportunities. These include:
For Hull-based Connexin, Revenue EDGE means they can offer a true end-to-end solution, from the full-fibre network to the Calix GigaSpire Wi-Fi 6 systems and mobile app. "We wanted to innovate and reimagine a typical broadband connection and put additional controls into our subscribers' hands," said Furqan Alamgir, Connexin chief executive officer. "Working in partnership with Calix, we developed a Connexin-branded mobile app powered by CommandIQ together with the Calix Revenue EDGE portfolio of Wi-Fi 6 systems and Calix Support Cloud analytics. This gives our subscribers true visibility and control to understand and manage every aspect of their connected home to create a best-in-class customer experience."
"Altnets need new ways to differentiate and grow their brand in an increasingly competitive market," said Eoin Heaney, vice president of international sales for Calix. "We are answering the call with the launch of the Calix Revenue EDGE solution in the U.K. market so that even the smallest altnets can think beyond speed and offer new managed services that will set them apart in the marketplace. We're excited to see U.K. providers reaping the benefits of the Calix Revenue EDGE, a proven and tested solution that will help them to grow ARPU, create upsell opportunities, increase subscriber satisfaction, and eliminate churn."
Meet the Calix U.K. Team at Connected Britain Stand 22 to learn more on how Calix can help altnets transform their broadband services for their U.K. subscribers.
Calix, Inc. (NYSE: CALX)?Calix cloud and software platforms enable service providers of all types and sizes to innovate and transform. Our customers utilize the real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. The resulting growth in subscriber acquisition, loyalty, and revenue create more value for their businesses and communities. This is the Calix mission: To enable broadband service providers of all sizes to simplify, excite, and grow.
This press release contains forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix's business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.
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