Le Lézard
Classified in: Tourism and vacations, Transportation
Subject: CFG

The Government of Canada and industry partners continue to make progress on reducing traveller wait times at Canada's airports

OTTAWA, ON, Aug. 18, 2022 /CNW/ - The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on the continued action and progress being made by the Government of Canada and industry partners to reduce traveller wait times and delays across Canadian airports.

Government and industry actions

The Government of Canada and air industry partners continue to take action to ease airport congestion and help keep travellers moving, including:

Continued action to advance the rights of travellers

In Canada, airlines must follow the requirements of the Air Passenger Protection Regulations, which outline compensation requirements for passengers for flights delayed or cancelled due to incidents within an airline's control, including crew shortages. New regulations taking effect on September 8, 2022, will also ensure passengers are compensated for flight incidents occurring outside of an airline's control, like major weather events or a pandemic. The Government of Canada strongly encourages Canadians to know their rights when they travel by air under the Air Passenger Protection Regulations.

The Canadian Transportation Agency (CTA) is the independent, quasi-judicial regulator of Canada's national transportation system with the powers of a court to enforce the rules and regulations that airlines operate under.

To make sure the CTA has the resources it needs to enforce the rules, the Government of Canada has provided an additional $11 million to the Agency through Budget 2022. This additional funding will help them to deal with passenger disputes in a more timely manner.

Collaborating with partners to find solutions

Increasing staffing for security screening and customs processing

Streamlining customs processing at Toronto Pearson International Airport

Improving ArriveCAN

The Government of Canada continues to make improvements to ArriveCAN so it is faster and easier for travellers to use.

Latest data

Associated Link

Flight completions

On-time performance

Holding of aircraft at Toronto Pearson International Airport 

Passenger security screening wait times 

Transport Canada is online at www.tc.gc.ca. Subscribe to e-news or stay connected through Twitter, Facebook, YouTube and Instagram to keep up to date on the latest from Transport Canada.

 This news release may be made available in alternative formats for persons living with visual disabilities.

SOURCE Transport Canada

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