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Global Call Center AI Market Report 2022-2027: Integration of Gesture Recognition with AI-Based Chatbots - ResearchAndMarkets.com


The "Global Call Center AI Market (2022-2027) by Component, Deployment, Vertical, Application, Geography, Competitive Analysis, and the Impact of Covid-19 with Ansoff Analysis" report has been added to ResearchAndMarkets.com's offering.

The Global Call Center AI Market is estimated to be USD 1.74 billion in 2022 and is projected to reach USD 4.32 billion by 2027, growing at a CAGR of 19.94%.

The Global Call Center AI Market is segmented based on Component, Deployment, Vertical, and Geography.

The report provides a detailed analysis of the competitors in the market. It covers the financial performance analysis for the publicly listed companies in the market. The report also offers detailed information on the companies' recent development and competitive scenario. Some of the companies covered in this report are Artificial Solutions, Avaamo, Avaya, Conversica, Creative Virtual, etc.

The report includes a Competitive Quadrant, a proprietary tool to analyze and evaluate the position of companies based on their Industry Position score and Market Performance score. The tool uses various factors for categorizing the players into four categories. Some of these factors considered for analysis are financial performance over the last 3 years, growth strategies, innovation score, new product launches, investments, growth in market share, etc.

Key report benefits:

Report Highlights:

Key Topics Covered:

1 Report Description

2 Research Methodology

3 Executive Summary

3.1 Introduction

3.2 Market Size, Segmentations and Outlook

4 Market Dynamics

4.1 Drivers

4.1.1 Rapid Increase in Data Generation through Social Media and IoT

4.1.2 Use of AI by Organizations to offer Enhanced Customer Support Services

4.1.3 Increasing Customer Engagement Via Social Media Platforms

4.2 Restraints

4.2.1 Unsupervised Learning

4.3 Opportunities

4.3.1 Integration of Gesture Recognition with AI-Based Chatbots or IVAs

4.3.2 Ongoing Product Launches with Machine Learning and Artificial Intelligence

4.4 Challenges

4.4.1 Concerns regarding Data Privacy and Security

4.4.2 Lack of Skilled Employee

5 Market Analysis

5.1 Regulatory Scenario

5.2 Porter's Five Forces Analysis

5.3 Impact of COVID-19

5.4 Ansoff Matrix Analysis

6 Global Call Center AI Market, By Component

6.1 Introduction

6.2 Solution

6.2.1 Platform

6.2.2 Software Tools

6.3 Services

6.3.1 Professional Services

6.3.2 Managed Services

7 Global Call Center AI Market, By Deployment

7.1 Introduction

7.2 On-Cloud

7.3 On-Premises

8 Global Call Center AI Market, By Vertical

8.1 Introduction

8.2 Banking, Financial Services, and Insurance (BFSI)

8.3 Healthcare

8.4 Media & Entertainment

8.5 Retail & E Commerce

8.6 Telecom

8.7 Travel & Hospitality

9 Americas Call Center AI Market

10 Europe Call Center AI Market

11 Middle East and Africa Call Center AI Market

12 APAC Call Center AI Market

13 Competitive Landscape

13.1 Competitive Quadrant

13.2 Market Share Analysis

13.3 Strategic Initiatives

13.3.1 M&A and Investments

13.3.2 Partnerships and Collaborations

13.3.3 Product Developments and Improvements

14 Company Profiles

For more information about this report visit https://www.researchandmarkets.com/r/32doro

About ResearchAndMarkets.com

ResearchAndMarkets.com is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.


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