FSRA Releases Guidance Aimed at Protecting Auto Insurance Claimants While Physical Distancing Restrictions in Place
TORONTO, June 3, 2020 /CNW/ - The Financial Services Regulatory Authority of Ontario (FSRA) is continuing to work with those we regulate to ensure financial safety, fairness and choice for consumers during this time of rapid change and disruption.
FSRA is issuing new guidance to protect auto insurance Statutory Accident Benefit claimants by requiring insurers and health service providers to provide reasonable accommodations to claimants during the COVID-19 disruption, such as:
Flexibility in the way insurers collect information
Relaxing requirements for medical assessments/examinations
Allowing informed access to virtual care when reasonable and necessary
Auto insurance Statutory Accident Benefit claimants are encouraged to reach out to their insurance provider and/or their health service provider to find out what accommodations can be made for them.
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