Le Lézard
Classified in: Health, Business

Midwest Express Clinic treats staff well so they treat patients well

CHICAGO, Feb. 24, 2020 /PRNewswire/ -- There's a simple management philosophy at Midwest Express Clinic: A staff that feels appreciated will do a better job providing care for patients.

Midwest Express Clinic Logo (PRNewsfoto/Midwest Express Clinic)

"We have this small-company, family atmosphere. You help each other out. You respect each other. We're all working toward the same goal. We want our patients to feel like they're family, as well," Director of Clinical Operations Kaitlyn Steinberg said. "It's big for us to make them feel comfortable with us, comfortable telling us things or asking us anything and not feeling embarrassed or that they're asking the wrong questions."

That's why, "We really invest in our staff and that's not just in bonuses and continued education. There's a large emphasis on making everyone feel like a large family and appreciated," Director of Marketing Muhammad Tayyab said. "That definitely transfers to how we treat our patients. If we treat our staff like they're kings and queens, it spills over into how well they do their jobs. And I think that shows."

MEC has 16 locations throughout Northwest Indiana and Chicagoland, including 5 new locations in Wicker Park, West Loop, Roscoe Village, Lakeview and River North in Chicago. A clinic in Merrillville will be opening soon.

Walk-ins are welcome and virtual check in is available at midwestexpressclinic.com. Coupons are available online, as well.

Midwest Express Clinic treats issues that are urgent, but not emergent, Tayyab said. That includes things like colds and flus, cuts and scrapes, burns and broken bones, bug bites and rashes. MEC can also handle women's care, family care, perform school and employment physicals, do drug testing and lab screening and x-rays.

Tayyab said word has gotten out in the medical community about the culture at Midwest Express Clinic and the company is getting more applications than ever.

"Our company is all about a work/personal life balance. They definitely respect the fact that most of us have families," MEC Director of Clinical Documentation Nicole Hawkins said. "I always want to go to work. I always look forward to the days that I'm going to work. It's a good atmosphere."

When hiring, MEC looks for nurse practitioners with master's degrees and emergency room and/or intensive care experience. NPs have more education, experience and certification than registered nurses.

"We look for patient-focused personnel with a good education who have good time management and know what it takes to service a patient so they'll walk out satisfied and properly treated," Tayyab said.

MEC has physicians on staff, as well, but they feel like there's a benefit to employing so many NPs.  "Physicians are taught more of a medical model whereas nurses, we're taught more of a holistic model," Steinberg said. "We treat the whole patient, not just the medical issue. We treat mental, physical and emotional. People always say 'You guys listen. You take the time when other places push you in and out.'"

SOURCE Midwest Express Clinic

These press releases may also interest you

at 08:10
John Wiley & Sons, Inc. , a global leader in research and education, is providing an update regarding business impacts of the COVID-19 pandemic. Update to Fiscal 2020 Outlook Subsequent to Wiley's reporting of third quarter 2020 results on March...

at 08:10
WNS (Holdings) Limited , a leading provider of global Business Process Management (BPM) services, today announced it will release its fiscal 2020 fourth quarter and full year financial and operating results at approximately 6:00 a.m. Eastern on...

at 08:10
Vocera Communications, Inc. , a recognized leader in clinical communication and workflow solutions, today announced that it expects to release its first quarter financial results for the period ended March 31, 2020, on Thursday, April 23, after...

at 08:10
E*TRADE Financial Corporation today announced that it will report its first quarter 2020 financial results after the close of the US financial markets on Thursday, April 23. The Company will file its standard earnings press release and in lieu of a...

at 08:05
Paramount Group, Inc. ("Paramount" or the "Company") announced today that it will file its quarterly report on Form 10-Q for the quarter ended March 31, 2020 with the U.S. Securities and Exchange Commission and release its first quarter 2020...

at 08:05
Independence Realty Trust, Inc. ("IRT") today released a business update regarding initiatives to mitigate the impact of the novel coronavirus (COVID-19). "The health and well-being of our employees and residents is our highest priority during...

News published on 24 february 2020 at 11:15 and distributed by: