Consumer Product Update - Health Canada warns of the recall of several USB wall chargers due to shock, burn or fire hazards

OTTAWA, Feb. 6, 2020 /CNW/ -

Issue

Health Canada recently tested a number of USB wall chargers intended for use with cell phones, tablets and other devices as part of a planned national compliance and enforcement project. The following certified and uncertified products were found to pose an unacceptable risk of electric shock, burn or fire, and are being recalled by industry. This table will be updated if and when new products are recalled.

Affected Products

What you should do

• Immediately stop using the above products and either return them to the retailer where you bought them or dispose of them according to your municipal electronic waste requirements.
  
• Use only certified electrical products.
  
• Provincial and territorial electrical safety authorities require that all electrical products that connect to a wall socket be certified. This means that they conform to the applicable Canadian national safety standard for the product.
  
• Certified products can be identified by a recognized certification mark on the product.
  
• The certification mark must be on the product itself, not just the packaging.
  
• If you are unsure whether a product is certified, ask the retailer to show you the certification mark on the product before you buy it.

• Look for these signs that there may suggest an electrical product is counterfeit, such as:
• no certification mark on the product
• poor quality, for example prongs appear loose,
• unusually inexpensive price; and/or
• grammatical errors and unusual fonts on the product, labelling or packaging.
• Popular products and brands are more likely to have counterfeit versions. Counterfeit electrical products that do not meet Canadian electrical safety requirements may be dangerous.
• If you suspect a product is counterfeit, stop using it immediately and either return it to the retailer where you bought it or dispose of it according to your municipal electronic waste requirements.

For more information, visit the Electrical Product Safety page on Canada.ca.

Report health and safety concerns

Health Canada advises consumers to check the Government of Canada's Recalls and Safety Alerts website regularly for any recalled products and to report any consumer product-related health or safety concerns.

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SOURCE Health Canada