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Classified in: Tourism and vacations, Transportation
Subjects: POL, AVO, CFG

Statement - Minister Garneau marks coming into effect of Phase 1 of new Air Passenger Protection Regulations

Provisions cover communication, tarmac delays, denied boarding, lost and damaged luggage, and transporting musical instruments

OTTAWA, July 15, 2019 /CNW/ - The Honourable Marc Garneau, Minister of Transport, issued this statement today to mark the coming into effect of Phase 1 of the new Air Passenger Protection Regulations:

"As Canada's Minister of Transport, I am pleased to see the first phase of the Air Passenger Protection Regulations are now in effect. With input from air travellers and the air industry, we have created a world-leading approach to air passenger rights that is clear, consistent, transparent and fair.

"Starting today, airlines will be required to:

"Phase 2, related to flight delays, cancellations and seating children in proximity of a parent or guardian, will come into effect on December 15, 2019.

"I am proud to say that these regulations will apply to all airlines flying to, from, and within Canada, and that airlines will be required to follow these regulations or they could face penalties of up to $25,000 per incident of non-compliance. The new regulations also take into account the realities of small and northern air carriers, as well as ultra-low cost carriers, with requirements adjusted accordingly.

"Today is a historic day for Canadian travellers. Our government believes that hardworking Canadians deserve to be treated fairly when they travel. That is why we created a world-leading approach to air passenger rights, one that is predictable and fair for passengers, while ensuring our air carriers remain strong and competitive. Today, after a long and thorough consultation process, I am proud to say these new regulations achieve that balance and give air travellers the rights and treatment they pay for and deserve."

Transport Canada is online at www.tc.gc.ca. Subscribe to e-news or stay connected through Twitter, Facebook, YouTube and Instagram to keep up to date on the latest from Transport Canada.

This statement may be made available in alternative formats for persons living with visual disabilities.


SOURCE Transport Canada

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News published on 15 july 2019 at 10:12 and distributed by: