Vaughan, ON, Jan. 10, 2018 (GLOBE NEWSWIRE) -- Empire Communities is pleased to announce the appointment of Nancy Omran as its new Vice President, Customer Experience as of Monday, January 8, 2018.
Nancy Omran joined Greenwich Associates in 2014 and held the position of Senior Vice President of Client Experience in the Customer Experience Management Division in Canada. Prior to joining Greenwich Associates, Nancy led global client account teams across North America, Latin America and Europe, and held overall accountability for delivering the Customer Reference Program and Customer User Community for Compuware Corporation.
Nancy holds an Honours Bachelor of Arts Degree from York University and a Marketing and Communications Leadership Management Masters Certificate from the Schulich School of Business.
"Under Nancy's leadership, the focus will be on driving customer strategy and programs, with the goals of maximizing customer satisfaction, acquisition, retention and profitability," says Tim Royds, COO of Empire Communities.
Vaughan-based, Empire Communities (www.empirecommunities.com) is a residential builder/developer involved in all sectors of the new home building industry, including both low?rise and high? rise built forms, ranging from luxury to affordable housing. Empire has an established tradition of creating prestigious award-winning new homes, communities and amenities and has earned a reputation for outstanding attention to detail and customer service. Since its inception in 1993, Empire has built over 10,000 new homes and condos. Today, Empire is one of the largest homebuilders in Canada with current communities in Toronto, Southwestern Ontario and the Southern U.S. States.
For more information:
Tim Royds, COO
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A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/521d04a1-12e3-4c56-be3f-ba34a4da43c6
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