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CFPB's Crackdown on Credit Reporting Failures Exposes Major Violations Impacting Consumers


Petroff Amshen LLP is committed to holding financial institutions accountable after the CFPB exposed major credit reporting failures affecting hundreds of thousands of consumers. The firm advocates for consumers' rights, challenges deceptive practices, and ensures transparency in the financial sector.

NEW YORK CITY, NY / ACCESS Newswire / February 11, 2025 / The Consumer Financial Protection Bureau (CFPB) has once again highlighted massive violations in the financial sector, demanding a $12.8 million penalty from a major auto financing company for scandalous credit reporting failures. This latest action highlights a disturbing trend of lenders using careless and deceptive practices that directly harm consumers. For hundreds of thousands of borrowers, inaccurate credit reporting isn't just a minor error-it's a life-altering mistake. People depend on their creditworthiness for vital financial decisions, like securing housing, getting loans, or even finding employment. When a lender misreports payment statuses, it's not just a clerical error-it's a serious lapse that can have devastating consequences.

During the COVID-19 crisis, the auto financing company offered borrowers the chance to defer payments. But instead of accurately reporting these deferrals, the company wrongly marked borrowers as delinquent. This betrayal impacted 300,000 consumers, destroying their financial standing during one of the most difficult times in modern history. Even when the lender recognized its mistakes, it refused to fix them, leaving consumers to deal with the fallout.

Beyond the credit reporting mistakes, the company also ignored its legal duty to properly investigate disputes. Consumers who challenged the false information were met with silence-no investigation, no updates, and no corrections on their reports.

The CFPB's decision requires the company to pay $10.3 million to affected consumers and another $2.5 million in penalties. While this fine sends a strong message, it doesn't undo the damage done to the borrowers whose financial stability was destroyed. And it raises bigger questions about the industry's ongoing failure to follow the law, be transparent, and act ethically.

At Petroff Amshen LLP, we've seen how these reckless practices can tear apart individuals and families. Credit reporting errors don't just hurt your credit score-they can lead to denied mortgages, lost job opportunities, and higher borrowing costs. When institutions neglect their responsibilities, it's the consumers who bear the brunt. We're here to stand up against these injustices and hold these financial institutions accountable.

"When financial institutions neglect their duty to consumers, the damage is far-reaching. It's not just about credit scores-it's about people's lives. That's why we fight for accountability and transparency in every case."

- Serge F. Petroff, Founding Partner, Petroff Amshen LLP

This is not an isolated case. The CFPB has gone after several financial institutions for similar offenses. From deceptive credit reporting to discriminatory lending, financial companies continue to take advantage of consumers for profit. The latest case just proves that regulatory fines aren't enough to stop reckless behavior.

At Petroff Amshen LLP, we're proactive in defending consumers' rights. Our team is committed to challenging unfair lending practices and exposing financial institutions that refuse to do the right thing. When lenders misreport information, refuse to fix mistakes, or mislead borrowers, they must be held accountable. Consumers deserve transparency, accuracy, and the power to correct errors that hurt their financial future.

If you've been affected by false credit reporting or unfair practices, don't fight this battle alone. Petroff Amshen LLP is here to help you understand your legal options, challenge deceptive practices, and fight for the justice you deserve. You have the law on your side, and we're right there with you.

Contact Information

Gabriel Botero
Media Relations
[email protected]
(718) 336-4200

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SOURCE: Petroff Amshen LLP



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