Le Lézard
Classified in: Business, Covid-19 virus
Subjects: EARNINGS, Conference Call, Webcast

Vacasa Releases Record Second Quarter 2022 Results


Vacasa (Nasdaq: VCSA), North America's leading vacation rental management platform, today announced its financial results for the quarter ended June 30, 2022, provided a business update, and posted a shareholder letter with management commentary and a review of the financial results on its investor relations website.

"We experienced strong guest demand during the second quarter and July that has continued into August, capping off another strong peak season for our homeowners," said Matt Roberts, Chief Executive Officer of Vacasa. "We also welcomed thousands of new homeowners to Vacasa during the quarter, extending our industry-leading scale. We believe Vacasa's technology-enabled local operations, our proprietary yield optimization, and commitment to hospitality creates a truly differentiated value proposition for homeowners, making us the vacation rental manager of choice in the destinations where we operate."

Financial and Business Highlights

"We delivered second quarter Revenue and Adjusted EBITDA ahead of our guidance as a result of favorable guest demand and exceptional execution by our employees," said Jamie Cohen, Chief Financial Officer of Vacasa. "With July complete and high visibility into August, two of our seasonally strongest months, we are raising our full year 2022 Revenue and Adjusted EBITDA guidance. As we look ahead, we are confident we can strike an appropriate balance between growth and profitability and continue to expect to reach Adjusted EBITDA profitability for the full year 2023."

Second Quarter 2022 Financial Results and Key Business Metrics1

Second Quarter 2022 Financial Results as compared to Second Quarter 2021:

Second Quarter 2022 Key Business Metrics Results1 as compared to Second Quarter 2021:

Financial Guidance

As of today, Vacasa is providing the following guidance for the third quarter and full year 2022.

 

Third Quarter 2022

 

Full Year 2022

 

(in millions)

Revenue

$385 - $395

 

$1,165 - $1,185

Adjusted EBITDA

$55 - $60

 

$(7) - $0

Second Quarter 2022 Financial Results Conference Call

Vacasa will host a conference call at 2:00 p.m. PT / 5:00 p.m. ET today to discuss the second quarter 2022 financial results and provide a business update. A link to the live webcast and supplemental information will be made available on Vacasa's Investor Relations website at investors.vacasa.com. A replay of the webcast will be available for one year beginning approximately two hours after the close of the call.

About Vacasa

Vacasa is the leading vacation rental management platform in North America, transforming the vacation rental experience by integrating purpose-built technology with expert local and national teams. Homeowners enjoy earning significant incremental income on one of their most valuable assets, delivered by the company's unmatched technology that adjusts rates in real time to maximize revenue. Guests can relax comfortably in Vacasa's 35,000+ homes across more than 400 destinations in North America, Belize and Costa Rica, knowing that 24/7 support is just a phone call away. In addition to enabling guests to search, discover and book its properties on Vacasa.com and the Vacasa Guest App, Vacasa provides valuable, professionally managed inventory to top channel partners, including Airbnb, Booking.com and Vrbo.

For more information, visit https://www.vacasa.com/press.

1For information about how we define our Key Business Metrics, see pages 78 - 81 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2021.

Forward-Looking Statements

Certain statements made in this press release are considered "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the use of words such as "anticipate," "believe," "expect," "estimate," "plan," "outlook," and "project" and other similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements reflect Vacasa's current analysis of existing information and are subject to various risks and uncertainties. As a result, caution must be exercised in relying on forward-looking statements.

Due to known and unknown risks, actual results may differ materially from Vacasa's expectations and projections. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: Vacasa's ability to achieve profitability; Vacasa's ability to manage and sustain its growth; the effects of the novel coronavirus (COVID-19) pandemic, including as a result of new strains or variants of the virus, on Vacasa's business, the travel industry, travel trends, and the global economy generally; the effects of global economic and capital markets conditions, such as rising energy prices, inflation and interest rates, on Vacasa's business, the travel industry, travel trends, and the global economy generally; Vacasa's expectations regarding its financial performance, including its revenue, costs, and Adjusted EBITDA; Vacasa's ability to attract and retain homeowners and guests; Vacasa's ability to compete in its industry; Vacasa's expectations regarding the resilience of its model, including in areas such as domestic travel, short-distance travel, and travel outside of top cities; the effects of seasonal trends on its results of operations; Vacasa's ability to make required payments under its credit agreement and to comply with the various requirements of its indebtedness; Vacasa's ability to effectively manage its exposure to fluctuations in foreign currency exchange rates; the anticipated increase in expenses associated with being a public company; anticipated trends, developments, and challenges in Vacasa's industry, business, and the highly competitive markets in which it operates; the sufficiency of Vacasa's cash and cash equivalents to meet its liquidity needs; Vacasa's ability to anticipate market needs or develop new or enhanced offerings and services to meet those needs; Vacasa's ability to expand into new markets and businesses, expand its range of homeowner services and pursue strategic acquisition and partnership opportunities; Vacasa's ability to acquire and integrate companies and assets; Vacasa's ability to manage expansion into international markets; Vacasa's ability to stay in compliance with laws and regulations, including tax laws, that currently apply or may become applicable to its business both in the United States and internationally and its expectations regarding various laws and restrictions that relate to its business; Vacasa's expectations regarding its tax liabilities and the adequacy of its reserves; Vacasa's ability to effectively manage its growth and expand its infrastructure and maintain its corporate culture; Vacasa's ability to identify, recruit, and retain skilled personnel, including key members of senior management; the effects of labor shortages and increases in wage and labor costs in its industry; the safety, affordability, and convenience of Vacasa's platform and its offerings; Vacasa's ability to keep pace with technological and competitive developments; Vacasa's ability to maintain and enhance brand awareness; Vacasa's ability to successfully defend litigation brought against it and its ability to secure adequate insurance coverage to protect the business and operations; and Vacasa's ability to maintain, protect, and enhance its intellectual property.

You should carefully consider the foregoing factors and the other risks and uncertainties described in the "Risk Factors" section of Vacasa's Annual Report on Form 10-K for the fiscal year ended December 31, 2021 filed with the Securities and Exchange Commission (the "SEC") and our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2022, as updated by its other reports filed with the SEC, including, but not limited to, its Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2022. These filings identify and address other important risks and uncertainties that could cause actual events and results to differ materially from those contained in the forward-looking statements.

Use of Non-GAAP Financial Measures

This press release includes Adjusted EBITDA, Non-GAAP cost of revenue, Non-GAAP operations and support expense, Non-GAAP technology and development expense, Non-GAAP sales and marketing expense and Non-GAAP general and administrative expense (collectively, the "Non-GAAP Financial Measures"), which are financial measures that are not defined by or presented in accordance with accounting principles generally accepted in the United States ("GAAP"). Reconciliation of the Non-GAAP Financial Measures to their most directly comparable GAAP measure is contained in tabular format below. We use the Non-GAAP Financial Measures to evaluate our performance, identify trends, formulate financial projections, and make strategic decisions.

Adjusted EBITDA is defined as net income (loss) excluding: (1) depreciation and acquisition-related items consisting of amortization of intangible assets and impairments of goodwill and intangible assets, if applicable; (2) interest income and expense; (3) any other income or expense not earned or incurred during our normal course of business; (4) any income tax benefit or expense; (5) equity-based compensation costs; (6) one-time costs related to strategic business combinations; and (7) restructuring costs. We calculate each of Non-GAAP costs of revenue, Non-GAAP operations and support expense, Non-GAAP technology and development expense, Non-GAAP sales and marketing expenses and Non-GAAP general and administrative expense by excluding, as applicable, the non-cash expenses arising from the grant of stock-based awards and one-time costs related to strategic business combinations.

We believe these Non-GAAP Financial Measures, when taken together with their corresponding comparable GAAP financial measures, are useful for analysts and investors. These Non-GAAP Financial Measures allow for a more meaningful comparison between our performance and that of our competitors by excluding items that are non-cash in nature or when the amount and timing of these items is unpredictable or one-time in nature, not driven by the performance of our core business operations and renders comparisons with prior periods and competitors less meaningful.

The Non-GAAP Financial Measures have significant limitations as analytical tools, should be considered as supplemental in nature, and are not meant as a substitute for any financial information prepared in accordance with GAAP. We believe the Non-GAAP Financial Measures provide useful information to investors and others in understanding and evaluating our results of operations, are frequently used by these parties in evaluating companies in our industry, and provide useful measures for period-to-period comparisons of our business performance. Moreover, we present the Non-GAAP Financial Measures in this press release because they are key measurements used by our management internally to make operating decisions, including those related to analyzing operating expenses, evaluating performance, and performing strategic planning and annual budgeting.

The Non-GAAP Financial Measures have significant limitations as analytical tools, including that:

The Non-GAAP Financial Measures are supplemental measures of our performance that are neither required by, nor presented in accordance with, GAAP. These Non-GAAP Financial Measures should not be considered as substitutes for GAAP financial measures such as net income (loss), operating expenses or any other performance measures derived in accordance with GAAP. Also, in the future we may incur expenses or charges such as those being adjusted in the calculation of these Non-GAAP Financial Measures. Our presentation of these Non-GAAP Financial Measures should not be construed as an inference that future results will be unaffected by unusual or nonrecurring items and may be different from similarly titled metrics or measures presented by other companies.

Our third quarter 2022 and full year 2022 guidance also includes Adjusted EBITDA. A reconciliation of the Company's Adjusted EBITDA guidance to the most directly comparable GAAP financial measure cannot be provided without unreasonable efforts and is not provided herein because of the inherent difficulty in forecasting and quantifying certain amounts that are necessary for such reconciliations, including adjustments that are made for depreciation and amortization of intangible assets, equity-based compensation expense, business combination costs, restructuring charges and other adjustments reflected in our reconciliation of historical Adjusted EBITDA, the amounts of which could be material.

Condensed Consolidated Statements of Operations

(in thousands, except per share data, unaudited)

 

 

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

 

2022

 

2021

 

2022

 

2021

Revenue

 

$

310,348

 

 

$

237,609

 

 

$

557,608

 

 

$

367,027

 

Operating costs and expenses:

 

 

 

 

 

 

 

 

Cost of revenue, exclusive of depreciation and amortization shown separately below(1)

 

 

152,094

 

 

 

118,368

 

 

 

273,853

 

 

 

193,994

 

Operations and support(1)

 

 

60,171

 

 

 

47,065

 

 

 

119,472

 

 

 

77,401

 

Technology and development(1)

 

 

16,506

 

 

 

11,107

 

 

 

34,071

 

 

 

18,603

 

Sales and marketing(1)

 

 

62,232

 

 

 

39,174

 

 

 

121,889

 

 

 

64,714

 

General and administrative(1)

 

 

29,242

 

 

 

18,923

 

 

 

52,443

 

 

 

40,346

 

Depreciation

 

 

6,381

 

 

 

4,242

 

 

 

11,300

 

 

 

8,307

 

Amortization of intangible assets

 

 

14,018

 

 

 

12,074

 

 

 

30,281

 

 

 

16,799

 

Total operating costs and expenses

 

 

340,644

 

 

 

250,953

 

 

 

643,309

 

 

 

420,164

 

Loss from operations

 

 

(30,296

)

 

 

(13,344

)

 

 

(85,701

)

 

 

(53,137

)

Interest income

 

 

403

 

 

 

13

 

 

 

441

 

 

 

26

 

Interest expense

 

 

(741

)

 

 

(3,075

)

 

 

(1,351

)

 

 

(5,906

)

Other income (expense), net

 

 

40,680

 

 

 

(3,628

)

 

 

41,522

 

 

 

(10,349

)

Income (loss) before income taxes

 

 

10,046

 

 

 

(20,034

)

 

 

(45,089

)

 

 

(69,366

)

Income tax benefit (expense)

 

 

(100

)

 

 

113

 

 

 

(903

)

 

 

152

 

Net income (loss)

 

$

9,946

 

 

$

(19,921

)

 

$

(45,992

)

 

$

(69,214

)

Loss attributable to remeasurement of redeemable convertible preferred units

 

 

?

 

 

 

?

 

 

 

?

 

 

 

(426,101

)

Net income (loss) including remeasurement of redeemable convertible preferred units

 

 

9,946

 

 

 

(19,921

)

 

 

(45,992

)

 

 

(495,315

)

Less: Net loss including remeasurement of redeemable convertible preferred units prior to Reverse Recapitalization

 

 

?

 

 

 

(19,921

)

 

 

?

 

 

 

(495,315

)

Less: Net income (loss) attributable to redeemable noncontrolling interests

 

 

4,904

 

 

 

?

 

 

 

(22,953

)

 

 

?

 

Net income (loss) attributable to Class A Common Stockholders

 

$

5,042

 

 

$

?

 

 

$

(23,039

)

 

$

?

 

Net income (loss) per share of Class A Common Stock(2):

 

 

 

 

 

 

 

 

Basic

 

$

0.02

 

 

 

N/A

 

 

$

(0.11

)

 

 

N/A

 

Diluted

 

$

0.02

 

 

 

N/A

 

 

$

(0.11

)

 

 

N/A

 

Weighted-average shares of Class A Common Stock used to compute net income (loss) per share(2):

 

 

 

 

 

 

 

 

Basic

 

 

217,730

 

 

 

N/A

 

 

 

216,340

 

 

 

N/A

 

Diluted

 

 

224,736

 

 

 

N/A

 

 

 

216,340

 

 

 

N/A

 

(1) Includes equity-based compensation expense as follows:

Cost of revenue

 

$

319

 

$

?

 

$

617

 

$

?

Operations and support

 

 

1,322

 

 

31

 

 

3,776

 

 

62

Technology and development

 

 

1,404

 

 

155

 

 

4,165

 

 

322

Sales and marketing

 

 

1,028

 

 

415

 

 

3,801

 

 

654

General and administrative

 

 

3,281

 

 

1,557

 

 

6,625

 

 

1,963

Total equity-based compensation expense

 

$

7,354

 

$

2,158

 

$

18,984

 

$

3,001

 

 

 

 

 

 

 

 

 

(2) Basic and diluted net loss per share of Class A Common Stock is applicable only for periods subsequent to December 6, 2021, which was the closing date of our business combination with TPG Pace Solutions Corp.

Condensed Consolidated Balance Sheets

(in thousands, unaudited)

 

 

 

As of June 30,

 

As of December 31,

 

 

2022

 

2021

Assets

 

 

 

 

Current assets:

 

 

 

 

Cash and cash equivalents

 

$

319,252

 

 

$

353,842

 

Restricted cash

 

 

440,133

 

 

 

165,294

 

Accounts receivable, net

 

 

65,536

 

 

 

48,989

 

Prepaid expenses and other current assets

 

 

26,233

 

 

 

19,325

 

Total current assets

 

 

851,154

 

 

 

587,450

 

Property and equipment, net

 

 

68,111

 

 

 

67,186

 

Intangible assets, net

 

 

234,277

 

 

 

216,499

 

Goodwill

 

 

830,301

 

 

 

754,506

 

Other long-term assets

 

 

52,045

 

 

 

11,269

 

Total assets

 

$

2,035,888

 

 

$

1,636,910

 

Liabilities, Temporary Equity, and Equity (Deficit)

 

 

 

 

Current liabilities:

 

 

 

 

Accounts payable

 

$

57,123

 

 

$

34,786

 

Funds payable to owners

 

 

481,575

 

 

 

214,301

 

Hospitality and sales taxes payable

 

 

99,853

 

 

 

46,958

 

Deferred revenue

 

 

219,487

 

 

 

107,252

 

Future stay credits

 

 

7,541

 

 

 

30,995

 

Accrued expenses and other current liabilities

 

 

103,105

 

 

 

71,833

 

Total current liabilities

 

 

968,684

 

 

 

506,125

 

Long-term debt, net of current portion

 

 

125

 

 

 

512

 

Other long-term liabilities

 

 

76,602

 

 

 

112,123

 

Total liabilities

 

 

1,045,411

 

 

 

618,760

 

Redeemable noncontrolling interests

 

 

590,163

 

 

 

1,770,096

 

Equity (Deficit):

 

 

 

 

Class A Common Stock(1)

 

 

22

 

 

 

21

 

Class B Common Stock

 

 

20

 

 

 

21

 

Additional paid-in capital

 

 

1,188,035

 

 

 

?

 

Accumulated deficit

 

 

(787,326

)

 

 

(751,929

)

Accumulated other comprehensive loss

 

 

(437

)

 

 

(59

)

Total equity (deficit)

 

 

400,314

 

 

 

(751,946

)

Total liabilities, temporary equity, and equity (deficit)

 

$

2,035,888

 

 

$

1,636,910

 

(1) As of June 30, 2022, we had approximately 224.8 million shares of Class A Common Stock outstanding, which excludes up to approximately 234.2 million shares of Class A Common Stock issuable as of such date upon the redemption, exercise or exchange of certain securities as follows:

  • approximately 204.9 million shares of Class A Common Stock issuable upon the redemption of common units of Vacasa Holdings LLC (and the cancellation of an equal number of shares of Class B Common Stock in connection therewith);
  • approximately 6.2 million shares of Class A Common Stock issuable upon the vesting of restricted stock units and performance stock units;
  • approximately 9.7 million shares of Class A Common Stock issuable upon the exercise of stock appreciation rights and options;
  • approximately 1.8 million shares issuable under our employee stock purchase plan;
  • approximately 3.4 million additional shares of Class A Common Stock issuable upon the redemption of common units of Vacasa Holdings LLC following the satisfaction of certain time-based vesting requirements; and
  • up to approximately 8.2 million shares of Class A Common Stock issuable upon the conversion of shares of our Class G Common Stock.

Condensed Consolidated Statement of Cash Flows

(in thousands, unaudited)

 

 

 

Six Months Ended June 30,

 

 

2022

 

2021

Cash from operating activities:

 

 

 

 

Net loss

 

$

(45,992

)

 

$

(69,214

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

 

Credit loss expense

 

 

3,134

 

 

 

1,350

 

Depreciation

 

 

11,300

 

 

 

8,307

 

Amortization of intangible assets

 

 

30,281

 

 

 

16,799

 

Future stay credit breakage

 

 

(14,975

)

 

 

?

 

Reduction in the carrying amount of right-of-use assets

 

 

6,146

 

 

 

?

 

Deferred income taxes

 

 

433

 

 

 

(159

)

Other gains and losses

 

 

1,984

 

 

 

901

 

Fair value adjustment on derivative liabilities

 

 

(45,474

)

 

 

10,263

 

Non-cash interest expense

 

 

108

 

 

 

4,014

 

Equity-based compensation expense

 

 

18,984

 

 

 

3,001

 

Change in operating assets and liabilities, net of assets acquired and liabilities assumed:

 

 

 

 

Accounts receivable, net

 

 

36,242

 

 

 

(4,871

)

Prepaid expenses and other assets

 

 

(16,539

)

 

 

(12,872

)

Accounts payable

 

 

13,034

 

 

 

18,079

 

Funds payable to owners

 

 

228,092

 

 

 

191,355

 

Hospitality and sales taxes payable

 

 

44,310

 

 

 

38,129

 

Deferred revenue and future stay credits

 

 

74,605

 

 

 

85,903

 

Operating lease obligations

 

 

(4,461

)

 

 

?

 

Accrued expenses and other liabilities

 

 

10,008

 

 

 

13,393

 

Net cash provided by operating activities

 

 

351,220

 

 

 

304,378

 

Cash from investing activities:

 

 

 

 

Purchases of property and equipment

 

 

(6,717

)

 

 

(2,152

)

Cash paid for internally developed software

 

 

(4,860

)

 

 

(2,654

)

Cash paid for business combinations, net of cash and restricted cash acquired

 

 

(80,441

)

 

 

(6,870

)

Net cash used in investing activities

 

 

(92,018

)

 

 

(11,676

)

Cash from financing activities:

 

 

 

 

Payments of Reverse Recapitalization costs

 

 

(459

)

 

 

?

 

Cash paid for business combinations

 

 

(18,185

)

 

 

(6,947

)

Payments of long-term debt

 

 

(250

)

 

 

(125

)

Proceeds from exercise of stock options

 

 

62

 

 

 

?

 

Other financing activities

 

 

39

 

 

 

(104

)

Net cash used in financing activities

 

 

(18,793

)

 

 

(7,176

)

Effect of exchange rate fluctuations on cash, cash equivalents, and restricted cash

 

 

(160

)

 

 

62

 

Net increase in cash, cash equivalents and restricted cash

 

 

240,249

 

 

 

285,588

 

Cash, cash equivalents and restricted cash, beginning of period

 

 

519,136

 

 

 

291,012

 

Cash, cash equivalents and restricted cash, end of period

 

$

759,385

 

 

$

576,600

 

Key Business Metrics

(in thousands, except GBV per Night Sold, unaudited)

 

 

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

 

2022

 

2021

 

2022

 

2021

Gross booking value ("GBV")(1)

 

$

676,432

 

$

514,201

 

$

1,170,874

 

$

760,078

Nights Sold(2)

 

 

1,644

 

 

1,407

 

 

2,993

 

 

2,231

GBV per Night Sold(3)

 

$

411

 

$

365

 

$

391

 

$

341

 

 

 

 

 

 

 

 

 

(1) Gross Booking Value represents the dollar value of bookings from our distribution partners as well as those booked directly on our platform related to Nights Sold during the period and cancellation fees for bookings cancelled during the period (which may relate to bookings made during prior periods). GBV is inclusive of amounts charged to guests for rent, fees, and the estimated taxes paid by guests when we are responsible for collecting tax.

(2) Nights Sold is defined as the total number of nights stayed by guests on our platform in a given period.

(3) GBV per Night Sold represents the dollar value of each night stayed by guests on our platform in a given period. GBV per Night Sold reflects the pricing of rents, fees, and estimated taxes paid by guests.

Reconciliations of Non-GAAP Financial Measures

Adjusted EBITDA Reconciliation

(in thousands, unaudited)

 

 

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

 

2022

 

2021

 

2022

 

2021

Net income (loss)

 

$

9,946

 

 

$

(19,921

)

 

$

(45,992

)

 

$

(69,214

)

Add back:

 

 

 

 

 

 

 

 

Depreciation and amortization of intangible assets

 

 

20,399

 

 

 

16,316

 

 

 

41,581

 

 

 

25,106

 

Interest income

 

 

(403

)

 

 

(13

)

 

 

(441

)

 

 

(26

)

Interest expense

 

 

741

 

 

 

3,075

 

 

 

1,351

 

 

 

5,906

 

Other income (expense), net

 

 

(40,680

)

 

 

3,628

 

 

 

(41,522

)

 

 

10,349

 

Income tax benefit (expense)

 

 

100

 

 

 

(113

)

 

 

903

 

 

 

(152

)

Equity-based compensation

 

 

7,354

 

 

 

2,158

 

 

 

18,984

 

 

 

3,001

 

Business combination costs(1)

 

 

59

 

 

 

1,323

 

 

 

480

 

 

 

7,514

 

Restructuring costs(2)

 

 

?

 

 

 

?

 

 

 

?

 

 

 

249

 

Adjusted EBITDA

 

$

(2,484

)

 

$

6,453

 

 

$

(24,656

)

 

$

(17,267

)

 

 

 

 

 

 

 

 

 

(1) Represents third party costs associated with the strategic acquisition of TurnKey and third party costs associated with our merger with TPG Pace Solutions Corp.

(2) Represents costs associated with a costs associated with the wind-down of a significant portion of our international operations.

Reconciliations of Other Non-GAAP Financial Measures

(in thousands, unaudited)

 

 

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

 

2022

 

2021

 

2022

 

2021

Cost of revenue

 

$

152,094

 

$

118,368

 

$

273,853

 

$

193,994

Less: equity-based compensation

 

 

319

 

 

?

 

 

617

 

 

?

Non-GAAP cost of revenue

 

$

151,775

 

$

118,368

 

$

273,236

 

$

193,994

 

 

 

 

 

 

 

 

 

Operations and support

 

$

60,171

 

$

47,065

 

$

119,472

 

$

77,401

Less: equity-based compensation

 

 

1,322

 

 

31

 

 

3,776

 

 

62

Non-GAAP operations and support

 

$

58,849

 

$

47,034

 

$

115,696

 

$

77,339

 

 

 

 

 

 

 

 

 

Technology and development

 

$

16,506

 

$

11,107

 

$

34,071

 

$

18,603

Less: equity-based compensation

 

 

1,404

 

 

155

 

 

4,165

 

 

322

Non-GAAP technology and development

 

$

15,102

 

$

10,952

 

$

29,906

 

$

18,281

 

 

 

 

 

 

 

 

 

Sales and marketing

 

$

62,232

 

$

39,174

 

$

121,889

 

$

64,714

Less: equity-based compensation

 

 

1,028

 

 

415

 

 

3,801

 

 

654

Non-GAAP sales and marketing

 

$

61,204

 

$

38,759

 

$

118,088

 

$

64,060

 

 

 

 

 

 

 

 

 

General and administrative

 

$

29,242

 

$

18,923

 

$

52,443

 

$

40,346

Less: equity-based compensation

 

 

3,281

 

 

1,557

 

 

6,625

 

 

1,963

Less: business combination costs(1)

 

 

59

 

 

1,323

 

 

480

 

 

7,514

Non-GAAP general and administrative

 

$

25,902

 

$

16,043

 

$

45,338

 

$

30,869

 

 

 

 

 

 

 

 

 

(1) Represents third party costs associated with the strategic acquisition of TurnKey and third party costs associated with our merger with TPG Pace Solutions Corp.

 


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