Le Lézard
Classified in: Business
Subject: NAT

Insurer knocks on doors of customers hardest hit by recent derecho storm in Ontario


Gore Mutual quickly deploys claims team and announces temporary policy changes to make it easier for customers across Ontario to get the support they need after May 21 windstorm

CAMBRIDGE, ON, May 26, 2022 /CNW/ - The fallout from the derecho storm that hit Southwestern Ontario on May 21 continues to impact thousands of property and automobile owners. In the hardest-hit areas of Ottawa and the Town of Uxbridge, Gore Mutual Insurance Company (Gore Mutual) immediately deployed its claims team to personally assist customers in need.

"When these types of events happen, we want customers to know that they will be supported throughout the process with ease. We immediately deployed our claims team to Uxbridge and the Ottawa region to proactively connect with as many customers with a visit to their home or a phone call, as quickly as possible," says Neil Weir, vice president of claims. "In many instances, we were connecting with customers before they were aware of the severity of damage or contacting their broker with a claim."

"Our agility as a company allows us to be all hands on deck to ensure we are there for all those impacted when they need it most," says Paul Jackson, chief operating officer. "We expect we could process hundreds if not thousands of claims when this over?quite possibly the largest weather catastrophe event in Gore Mutual's history."

A full team, including appraisers, engineers and field adjusters, are visiting each of the large losses to expedite the building permit process?ultimately getting homes repaired more quickly. Notes Weir, "Our goal is to connect with every affected customer and visit each of the large losses in-person and triage the claim by the end of this week."

During this time of need, Gore Mutual has announced temporary changes to what normally would not be covered to make it easier for customers across Ontario to get the support they need after the May 21 windstorm. These changes include:

Notes Jackson, "Our team will continue to provide onsite support and guidance to impacted customers as we help them through this challenging time. Bottom line, as a modern mutual, we believe doing good by our customers?especially when they need it most?is just good business."

If customers need to make a claim, we encourage them to call us directly, including after-hours, at 1-800-265-8600, or to connect with their broker to determine the next steps.

ABOUT GORE MUTUAL

Built on a foundation of financial strength for more than 180 years, Gore Mutual Insurance Company is one of Canada's first property and casualty insurers. With offices in Cambridge, Toronto and Vancouver - a Canadian mutual company, offering competitive insurance products through trusted broker partners.  Every decision and investment made is anchored in the long-term benefits to customers, members and communities.

Insurance that does good ? this is our Purpose. Grounded in our purpose and guided by our core values, at Gore Mutual, we believe that being good and doing good by our employees, customers and broker partners will benefit not only them but also us?which in turn allows us to spread good in our communities and reward the good we see in others. This is what is driving our work to become a purpose-driven, digitally led national insurer.

For more information, visit goremutual.ca or Gore Mutual's Twitter, Facebook, Instagram and LinkedIn pages.

SOURCE Gore Mutual Insurance Company


These press releases may also interest you

2 jui 2022
Cheba Hut, a fast-growing brand breaking the mold of mundane fast-casual concepts by becoming the first marijuana-themed sandwich "joint", has opened its fifth Texas location ? owned and operated by husband/wife Chance and Angie Steed. The opening is...

2 jui 2022
In the second quarter, we produced over 258,000 vehicles and delivered over 254,000 vehicles, despite ongoing supply chain challenges and factory shutdowns beyond our control. June 2022 was the highest vehicle production month in Tesla's history....

2 jui 2022
The Boulder Group announced the release of its 2nd Quarter Net Lease Research Report today. Cap rates in the single tenant net lease sector increased slightly or were unchanged in the second quarter of 2022. Single tenant cap rates increased by 5 and...

2 jui 2022
In-depth analysis and data-driven insights on the impact of pandemic on the Organization And Change Management Consulting market, predicts that this market expects a price change of 5%-6% during the forecast period. ...

2 jui 2022
The Conference of Presidents of Major Italian American Organizations (COPOMIAO) is working closely with the New Jersey Italian Heritage Commission (NJIHC) on the national rollout of an equitable, diverse and inclusive curriculum model that uses...

2 jui 2022
Xinghuo Blockchain Infrastructure and Facility (Xinghuo BIF) and Zetrix have jointly announced the introduction of Blockchain-based Identifiers (BID) / Verifiable Credentials (VC) and Blockchain-based E-signing services to international markets, a...



News published on 26 may 2022 at 10:03 and distributed by: