Le Lézard
Classified in: Transportation, Covid-19 virus
Subjects: Sales, Survey

U.S. Travel Agency Sales Recover in 2021


Airlines Reporting Corp. (ARC) today released data showing ARC-accredited travel agency air ticket sales totaled $39.8 billion in 2021, a 69% increase from the $23 billion total in 2020.* The number of passenger trips in 2021 grew by 50% year over year, totaling 174 million compared to 116 million in 2020.

Results comparing December 2021 to December 2020 showed:

Despite year-over-year growth trends, December's results marked a month-over-month decrease compared to November 2021:

"The end-of-year decrease we typically see in sales and trips was more pronounced this year with consumers worried about the omicron variant," said Steve Solomon, vice president of global sales, marketing, operations and customer experience at ARC. "Total sales showed a similar decrease in the late summer as delta variant case counts grew. We expect a continued recovery across air travel in 2022, with online travel agencies recovering to pre-pandemic levels this spring as consumers continue to power the recovery."

December 2021 EMD sales increased 171% to $7,203,788. EMD transactions increased 164% to 141,224.**

More detailed information is available on ARC's sales statistics page. Additional breakdown of corporate, leisure and online ticket sales can be found on the ARC COVID-19 data page.

About ARC:

As a leader in air travel intelligence and omnichannel distribution, ARC provides platforms, tools and insights that help the global travel community connect, grow and thrive. ARC enables the diverse retailing strategies of its customers by providing innovative technology, flexible settlement solutions and access to the world's most comprehensive air transaction dataset. In 2019, ARC managed more than $97.4 billion in transactions between airlines and travel agencies, representing more than 302 million passenger trips. For more information, please visit arccorp.com.

Notes:

*Ticket Sales

**Electronic Miscellaneous Documents (EMD)

© Airlines Reporting Corporation (ARC). All rights reserved.


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