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Classified in: Science and technology
Subjects: Conference, Trade Show, Webcast

SolarWinds to Attend ITSM Conferences SupportWorld Live and itSMF UK

SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, today announced it will serve as a sponsor and participant in two key virtual IT service management (ITSM) conferences in November. At SupportWorld Live, November 6-11, 2021 held in Orlando, and virtually, SolarWinds will participate in solution spotlight sessions and a panel discussion on "AI, Automation, and the Future of Service Management." At itSMF UK, held virtually on November 15-16, 2021, SolarWinds Head Geektm Liz Beavers will deliver a presentation on "Strengthening Communications Competencies to Excel in Your Tech Career." SolarWinds experts will be available at each conference to showcase the latest feature updates to SolarWinds® Service Desk, its award-winning cloud-based service management solution.

"Modern ITSM impacts every employee in every department?as well as end users?making it a vital aspect of operations in businesses of all sizes, not just the large enterprises," said Rohini Kasturi, chief product officer, SolarWinds. "We're proud to showcase the latest updates to our Service Desk product and share service management insights with organizations at these renowned conferences to help them better achieve optimal levels of productivity and efficiency, and drive business outcomes and success."

SupportWorld Live

SupportWorld Live, powered by HDI Conference, is the technical support industry's most comprehensive event for the USA. Whether you're a frontline technician, new manager, seasoned team lead, distinguished VP, or CIO?there's something for everyone. Through interactive sessions and networking, attendees will receive valuable insights to make their lives as tech support professionals considerably easier.

SupportWorld Live attendees will have the opportunity to participate in several sessions sponsored by SolarWinds, including two spotlight sessions, one discussion group session, and a panel discussion with SolarWinds Head Geek Liz Beavers.

AI, Automation, and the Future of the Service Management

Digital Transformation?The Glue for Employee Service Management

Decoding Automations for Enhanced Visibility and Collaboration


itSMF UK is the country's leading membership association for service management professionals?with members ranging from individual service management practitioners to large multinational organizations. itSMF UK and its partners provide members with the knowledge, education, assets, and capabilities required to improve both their service management activities and the business outcomes they result in.

Head Geek Liz Beavers will deliver a session on "Strengthening Communication Competencies to Excel in Your Tech Career" on Tuesday, November 16 at 4:35 p.m. GMT, which explores why communication skills are some of the most essential tools for a career in technology, how you can harness those skills, and the doors that will open when you do so. Attendees will walk away with an understanding of how to:

Visit the itSMF UK site to learn more about the conference and for a detailed agenda.

SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based service management solution built to streamline the way businesses provide support and deliver services to their organizations. Whether a small IT operation with basic IT ticketing needs or a large enterprise with a complex IT infrastructure and mature processes, SolarWinds Service Desk is designed to meet an organization's needs with the flexibility to scale and support future business requirements.

SolarWinds recently released new features to the Service Desk product to enhance service delivery and visibility across support teams. These new features include:

With these updates, Service Desk can now:

Additional Resources

Connect With SolarWinds


About SolarWinds

SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, and secure IT management software. Our solutions give organizations worldwide?regardless of type, size, or complexity?the power to accelerate business transformation in today's hybrid IT environments. We continuously engage with technology professionals?IT service and operations professionals, DevOps and SecOps professionals, and Database Administrators (DBAs) ? to understand the challenges they face in maintaining high-performing and highly available IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now, and in the future. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.

© 2021 SolarWinds Worldwide, LLC. All rights reserved.

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News published on 8 november 2021 at 06:35 and distributed by: