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Doxim Customer Engagement Management Platform (CEM) Latest Release Increases Staff Efficiency, Streamlines and Optimizes Customer Touchpoints


TORONTO, Oct. 21, 2021 /PRNewswire-PRWeb/ -- Doxim, the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced the general availability of its October release of the Doxim Customer Engagement Management Platform (CEM).

Designed specifically for banks and credit unions, Doxim CEM delivers a suite of integrated solutions that span the customer lifecycle to create an engaging, modern customer experience. Integrated into the financial institution's core systems, Doxim CEM is a modular software platform that enables organizations to start with a single solution and plug in others over time to create a comprehensive integrated suite that will support multiple business needs.

"It's all about creating efficiency this time around. Our vision is to create a single platform for your staff to service your customers through every stage in their journey with you. We want to create a platform that your staff want to use and one that makes their jobs easier," said VP of Product Management CEM Sean Kennelly.

"So, in this release, we focused on expanding functionality to serve additional use cases during the customer journey as well as enhancing key workflows and integrations to create further efficiencies and time savings for your staff so they can focus on doing what they do best ? creating a superior experience."

New and enhanced features and functions in the fall release include:

Financial institutions seeking ways to make every routine customer interaction more personal and more engaging are invited to reach out to Doxim for a personal demo of Doxim CEM.

About Doxim:

Doxim is the customer communications management and engagement technology leader serving financial and regulated markets, providing omnichannel document and payment solutions that transform experiences to strengthen engagement throughout the entire lifecycle. The Doxim Platform helps clients communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized communications and easy-to-use payment processes. The platform addresses key digitization, operational efficiency, and customer experience challenges through our suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at http://www.doxim.com

Media Contact

Susan Henry, Doxim, 866.475.9876, shenry@doxim.com

Twitter, LinkedIn

 

SOURCE Doxim


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News published on 21 october 2021 at 10:15 and distributed by: