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Classified in: Science and technology
Subjects: Product/Service, Award

Ignite Sales' Remote Banker Awarded for 2021 Innovation Technology

Today, the Business Intelligence Group named Ignite Sales' Remote Banker Product of the Year in the 2021 Sales and Marketing Technology Awards program, also known as The Sammys. The Sammys honor organizations and products helping to solve the challenges organizations have connecting and collaborating with prospects and customers.

When the pandemic hit, bank branches around the country closed their doors. As a result, financial institutions needed a way to deeply engage with customers, develop relationships, and enroll customers or prospects in new products without their usual face-to-face contact at branches. Consequently, Ignite Sales developed the Remote Banker, a solution that enables bankers to engage with customers digitally using customized, dynamic conversation guides that discover customer financial needs and generate highly accurate account recommendations.

The Remote Banker provides conversation guides to help bankers show interest in customers, and the current unique financial situation of each, with compassion and empathy through email and phone. The on-target conversations enable bankers to understand customer needs and also recommend best-fit financial solutions for each with accuracy in real-time. The result is improved productivity from anywhere, increased brand loyalty, and successful account openings.

"We are pleased to be recognized by the Sammys for the innovative work of our team. What started as technology innovation for use during quarantine has proven to have great value post-COVID," said George Noga, Chief Executive Officer at Ignite Sales. "Emerging from the pandemic, The Remote Banker is helping bankers re-engage with customers who are not yet comfortable visiting branches again for financial guidance and tailored product selections and gives bankers the tools to get to the heart of customers' current needs."

"We are proud to reward and recognize Ignite Sales for their innovation and dedication to helping both the organization using their technology and the ultimate consumer," said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. "It was clear to our judges that their efforts will improve how we all connect with the brands we love for years to come."

About Ignite Sales

Ignite Sales empowers banks and credit unions to increase online apply rates, account openings, and customer satisfaction. Its customer engagement platform builds customized, dynamic, customer-facing conversation guides for financial institutions that discover customer financial needs and generate highly accurate account recommendations that address each customer's precise needs and circumstances. For over 20 years, banks and credit unions have been boosting the financial wellness of their customers and members with Ignite, resulting in 40% improved customer satisfaction, 100% accurate recommendations, and up to 150% growth in sales. All conversations are captured and leveraged by award-winning analytics that delivers decision-making data to bank management to improve product offerings, processes, and marketing efforts. Visit us at www.ignitesales.com on LinkedIn and Twitter @IgniteSales.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives?those with experience and knowledge?judge the programs. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

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News published on 26 july 2021 at 09:20 and distributed by: