SANTA BARBARA, Calif., June 1, 2020 /PRNewswire-PRWeb/ -- PayJunction received a Silver Stevie® Award in the Customer Service Department of the Year category in The 18th Annual American Business Awards® on May 18. This marks the fourth year PayJunction has won a Stevie® Award in this category, having won bronze in 2017, gold in 2018, and bronze in 2019. PayJunction also received a bronze Stevie® Award for Best FinTech Software in 2018, and a bronze Stevie® Award for Achievement in Employee Engagement in 2017.
The American Business Awards are the U.S.A.'s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations ? public and private, for-profit and non-profit, large and small.
PayJunction's customer service team maintained a satisfaction score over 98% during 2019. The team answered over 45,000 support tickets in 2019, an increase from the 29,000 they responded to in 2018. PayJunction has maintained an overall A+ rating with the Better Business Bureau for 5 years in a row with zero complaints.
"We are honored to have once again received national recognition from the American Business Awards," said Alex Estrada, operations manager at PayJunction. "Every year, we challenge ourselves to continue delivering a level of quality service and care that is unprecedented in the merchant services industry. Recognition as a Silver Stevie Award-winning company proves that it pays to value building long-term relationships over short-term profit."
More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.
"Despite the toughest business conditions in memory, American organizations continue to demonstrate their commitment to innovation, creativity, and bottom-line results," said Stevie Awards president Maggie Gallagher. "This year's Stevie-winning nominations are full of inspiring stories of persistence, ingenuity, resourcefulness, and compassion. We celebrate all of their stories and look forward to showcasing them during our virtual awards ceremony on August 5."
Details about The American Business Awards and the list of 2020 Stevie winners are available at http://www.StevieAwards.com/ABA.
PayJunction, founded in 2000, has continually disrupted the payment processing industry with an approach that combines customer advocacy, transparent and ethical pricing, and environmental consciousness. PayJunction's cloud-based gateway and processing platform consolidates credit, debit and check transactions made in person, online, over the phone and on the go. Its technology helps businesses increase productivity, reduce costs and elevate the customer payment experience. PayJunction processes over $5 billion annually and is the most comprehensive developer of paperless payment software, committed to mitigating the carbon footprint across its rapidly growing customer base. Learn more at https://www.PayJunction.com.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
These press releases may also interest you