CRMI and Marketii Honors 39 Companies for Delivering 'World-Class' Customer Service; 5 Cited for Certification in Employee Customer Relationship Training
CHELMSFORD, Mass., May 21, 2020 /PRNewswire/ -- Customer Relationship Management Institute LLC (CRMI) and their strategic partner Market Intelligence International (Marketii), both experienced specialists, announced today that 39 companies have qualified to receive the NorthFace ScoreBoard Award 2019 (now in its 20th year) for superior customer service. Also, CRMI recognized five companies for engaging employees to meet the rigorous customer relationship training requirements needed for CEMPRO Award certification.
NFSB Award 2019 Recipients:
Twenty-time recipients: Summit
Haemonetics Corporation: Braintree, MA
Kronos Incorporated: Lowell, MA
Nineteen-time recipients: Summit
ZOLL Medical Technical Service: Chelmsford, MA
Eighteen-time recipients: Summit
Alfa Wassermann LLC: West Caldwell, NJ
Seventeen-time recipients: Summit
Boston Scientific Corporation: Natick, MA
Sixteen-time recipients: Summit
FLIR: North Billerica, MA
Fifteen-time to twelve-time recipients: Summit
None
Eleven-time recipients: Summit
ACIST Medical Systems Inc: Eden Prairie, MN
Ten-time recipients: Summit
NETSCOUT: Westford, MA
Nine-time recipients: Summit
Diagnostica Stago Inc: Parsippany, NJ
Pitney Bowes Software, Worldwide Software Support: Troy, NY
Wolters Kluwer Health, Learning, Research & Practice: Norwood, MA
Wolters Kluwer - UpToDate: Waltham, MA
ZOLL Medical Customer Support: Chelmsford, MA
Eight-time recipients: Summit
CA Technologies / A Broadcom Inc company: Washington DC
ERT: Philadelphia, PA
Yaskawa America Inc: Waukegan, IL
Seven-time recipients: Summit
Avaya Inc: Coppell, TX
Nutanix Inc Support Services: San Jose, CA
Six-time recipients: Summit
Alfresco Software Inc: San Mateo, CA
Five-time recipients: Summit
Citrix Systems Inc: Ft. Lauderdale, FL
Deltek Inc: Herndon, VA
Fresenius Kabi USA LLC: Lake Zurich, IL
Wolters Kluwer Health Individual Member: Hagerstown, MD
Four-time recipients:
Rubrik Inc: Palo Alto, CA
Kongsberg Digital Inc: Asker, Norway
Cohesity Inc: Santa Clara, CA
Three-time recipients:
Cengage Learning Inc: Independence, KY
Hologic Domestic Service: Marlborough, MA
Hologic Technical Service EMEA: Manchester, UK
InterVision Systems LLC: Chesterfield, MO
Nutanix Inc Consulting Services: San Jose, CA
Veritas Technologies LLC: Santa Clara, CA
Zeus Industrial Products Inc: Orangeburg, SC
Two-time recipients:
Braze Inc: New York, NY
Druva Inc: Sunnyvale, CA
Hologic Customer Support EMEA: Manchester, UK
REPLIGEN Corporation: Waltham, MA
Thycotic Software Inc: Washington DC
First-time recipients:
Bracco: Spring Valley, CA
CEMPRO Award 2019 Recipients:
First-time recipients:
REPLIGEN Corporation: Waltham, MA
Yaskawa America Inc: Waukegan, IL
Two-time recipients:
Rapiscan Systems: Torrance, CA
Three-time recipients:
Rubrik Inc: Palo Alto, CA
Four-time recipients:
Fresenisus Kabi USA LLC: Lake Zurich, IL
Note to Editors: City and state denotes company HQ or principal location where CX strategy work was conducted.
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