Le Lézard
Classified in: Health, Business
Subjects: SCZ, AVO, CPG

2018-2019 Annual Report of the Québec Ombudsman - News release 1

Public services with excessive red tape exclude the neediest citizens

QUÉBEC CITY, Sept. 26, 2019 /CNW Telbec/ - Today, Ombudsperson Marie Rinfret tabled her 2018-2019 Annual Report at the National Assembly. The report presents her findings concerning the quality and integrity of Québec public services. In it she cites numerous cases in which public services do not factor in the red tape imposed on citizens. Rules for accessing the different programs are too complex for some people concerned, and as a result, they are deprived of services they should be getting.

Logo: the Québec Ombudsman (CNW Group/Protecteur du citoyen)


"I'm particularly concerned about public service access for people who are the most vulnerable because of their health, age, social and economic condition or their isolation. When access rules are too complicated, they deprive people of the services they need and have the right to," said Ombudsperson Marie Rinfret.


Examples of administrative requirements that are too onerous

Put yourself in citizens' shoes


"With this year's findings, I'm more convinced than ever that public bodies must put themselves in citizens' shoes and take the trouble to go over the requirements and real impact of their programs attentively. Failure to do this adversely affects the citizens in question, especially the neediest among them," Ombudsperson Marie Rinfret concluded.


The Québec Ombudsman in 2018-2019: a few figures

2019 marks the 50th anniversary of the Québec Ombudsman. Since 1969, the institution has acted independently and impartially to ensure that the rights of citizens are upheld in their interactions with public services. Its services are free of charge and user-friendly.

See the highlights at rapportannuel.protecteurducitoyen.qc.ca.

Person in charge of media relations:
Carole-Anne Huot
Phone: (418) 646-7143/Cell: (418) 925-7994/Email: carole-anne.huot@protecteurducitoyen.qc.ca 

Logo: 50th Quebec Ombudsman (CNW Group/Protecteur du citoyen)

SOURCE Protecteur du citoyen

These press releases may also interest you

at 11:12
Codecademy announced today that it has more than 100,000 Codecademy Pro members and doubled its annual revenue growth with more than a year of positive cash flow.  The company has more than 45 million people in 190 countries learning to code through...

at 11:10
Car accidents are very common in the United States and most of them are caused by human error. Although most of the accidents are minor, tens of thousands of lives are lost each year in fatal car crashes. It is important to drive carefully and follow...

at 11:05
LICT Corporation ("LICT" or the "Company"; OTC Pink®: LICT) reports preliminary, unaudited, financial results for the year ended December 31, 2019. FOURTH QUARTER RESULTS ? In 2019, LICT's fourth quarter revenues increased $2.8 million to $31.2...

at 11:02
Myndshft Technologies, a leading provider of real-time benefit check and prior authorization technology for diagnostic and genomics labs today announced a partnership with laboratory information management system (LIMS) provider, TrueMed IT. The...

at 11:01
Whether they're driving a new Toyota off the lot or already have one in the driveway, car owners behind the wheel of a Toyota connected vehicle now have an easier way to get insurance. Nationwide and Toyota Insurance Management Solutions (TIMS) have...

at 11:01
Philadelphia College of Osteopathic Medicine (PCOM) and Organic Remedies are pleased to announce a strategic partnership dedicated to health outcomes-based research involving cannabinoids and medical marijuana. PCOM and Organic Remedies have signed a...

News published on 26 september 2019 at 10:35 and distributed by: