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Classified in: Tourism and vacations, Transportation
Subjects: PER, FVT

Apex Expo Drives Global Thought Leadership for End-to-End Airline Passenger Experience


LOS ANGELES, Sept. 14, 2019 /PRNewswire/ -- This week, C-suite executives from Delta Air Lines, Spirit Airlines, Xiamen Airlines, JetBlue, Flybe, LATAM Brasil, Virgin Atlantic, JSX, and Star Alliance headlined APEX EXPO, the most comprehensive and exclusive passenger experience marketplace and thought leadership conference for the airline industry. Co-located in Los Angeles 9-12 September with IFSA (International Flight Services Association) EXPO and AIX (Aircraft Interiors Expo) Americas, this four-day premier event saw more than 5,000 industry decision-makers from over 125 global airlines.

Celebrating 40 years of APEX EXPO, this year's C-Suite keynotes, emceed by BBC World News' Aaron Heslehurst, set the industry's priorities for the next decade in regard to the complete end-to-end passenger experience:

In addition to keynoting APEX EXPO, the CEOs convened for the APEX/IFSA Board of Governors, chaired by Delta Air Lines CEO Ed Bastian. This exclusive group of airline executives unanimously identified sustainability and biometrics as priorities for the industry.

As part of the 40th Anniversary activities, APEX was proud to host its first-ever APEX EXPO Women Leaders in Aviation Networking Lunch, with LATAM Brasil CEO Emeritus Claudia Sender, Oman Air SVP Guest Experience and Branding Xia Cai, Viasat Senior Vice President and CFO Shawn Duffy, JetBlue Airways Director Product Development Mariya Stoyanova, Etihad Airways Vice President Guest Services and Delivery Linda Celestino, APEX Executive Director Katie Geraghty Goshgarian. In what was once a strongly male-dominated industry, these groundbreaking female executives discussed how they are shaping aviation through technology and innovation and leadership.

Attendees of APEX EXPO also took part in world-class thought leadership seminars that covered topics such as connectivity, cloud services, biometrics, content, personalization, in-flight entertainment, and artificial intelligence. APEX EXPO was also happy to host chief executives from Air Tahiti Nui, Kuwait Airways, and Air Italy.

"APEX is honored to have served a record number of our global airlines and key suppliers across APEX EXPO, IFSA EXPO, and AIX Expo Americas," APEX CEO Dr. Joe Leader stated.  "APEX takes its role in accelerating the airline industry and advancing passenger experience for the next decade ahead as our central mission driving the end-to-end future travel experience."

APEX also celebrated the top airlines and vendors who, over the last year, have elevated the passenger experience at the inaugural APEX/IFSA Awards Ceremony. The Points Guy CEO and Founder Brian Kelly proudly hosted the event for his third year in a row. The industry's best-of-the-best received awards in the following categories:

APEX also honored Brinder Bhatia, a leader from Panasonic Avionics who worked tirelessly to push the in-flight entertainment and connectivity (IFEC) technology industry forward in building both custom and customizable systems that made IFEC central to the passenger experience for virtually every airline.

In addition to its annual global EXPO, APEX hosts multiple industry gatherings around the world. Click here for a list of all upcoming events.  For more information about APEX, please visit apex.aero, sign up for the APEX Daily Experience e-newsletter, or follow APEX on TwitterFacebook and LinkedIn.

Media Contact:
Robin Applebaum
678-303-2980
rapplebaum@apex.aero

About The Airline Passenger Experience Association (APEX) 

APEX encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe.  As a non-profit, APEX reinvests all of its resources to better serve its members.  Every day, APEX members evaluate the passenger experience through an influential community and are improving every aspect of the airline experience: from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining.  APEX works to strengthen the industry and enable business opportunities through education, innovation, networking and recognition.  For more information, please visit apex.aero.

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SOURCE APEX (Airline Passenger Experience Association)


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News published on 14 september 2019 at 00:45 and distributed by: