Le Lézard
Classified in: Business
Subject: SVY

Agile Management Consulting Expert, Zen Ex Machina, Explains How Stronger Capability Uplift Can Create Better Customer Satisfaction


MELBOURNE, Australia, Aug. 26, 2019 /PRNewswire/ -- Capability Uplift is equipping your people with skills they need to accomplish their tasks. This goes beyond just setting them up with basic tools ? it's about building core competencies through education, which results in better performance and outcomes. This, in turn, continues to uplift your team further.

Agile management consulting expert, Zen Ex Machina, explains how you can strengthen your capability uplift and create a better satisfied customer.

Ensure your teams are confident in their ability to succeed. To develop a product to its fullest potential, it's important to give your teams a sense of confidence. Assuring them that they are equipped, prepared, and capable of accomplishing their goals gives them confidence and passion towards their work. Leaders can achieve this through promoting self-organisation, creating an environment of psychological safety, and managing the impediments that the teams themselves can't remove.

Encourage critical thinking. A leader's role in contemporary ways of working is to encourage critical thinking and problem solving within your teams. This is crucial for agile teams to be able to do in order to conquer impediments that would prevent them from achieving their goals and pivot when changes in the marketplace make plans redundant. Always support time for critical thinking in your teams, so they can brainstorm and problem solve to fix problems and inefficiencies and inspire each other to innovate.

Praise publicly and criticise privately. It is important to always let your teams know that you are appreciative of the hard work they do on a daily basis. It is almost as equally important to let them know when they have done something erroneous or detrimental. How you approach these two instances, however, should vary. When praising a member of your teams it is acceptable to publicly do so, but if you need to criticize a team member it is best to do privately as not to embarrass or humiliate them in front of their peers. It is important to keep your team members confident of their ability to complete their work. This will result in nothing but a positive outcome.

About Zen Ex Machina:

Zen Ex Machina Agile Project Management Training company's mission is to improve the quality of people's working lives ? from executives and their managers through to teams ? through contemporary ways of working. Our entire purpose is to help executives transform the way their entire organisation operates, so they become more productive, and more responsive to changing market, customer and stakeholder needs through smarter ways of working. Combining unmatched practical agile experience that spans almost two decades, Zen Ex Machina's consultants work as catalysts to the cultural change that agile demands, combining executive mentoring, change leadership, and agile coaching and training, to embed helps teams, complex programs, and whole organisations, to nimbly adjust to and take advantage of emerging opportunities.

SOURCE Zen Ex Machina


These press releases may also interest you

20 sep 2019
Petroteq Energy Inc. ("Petroteq" or the "Company") , a fully integrated surface oil sands mining oil company with proprietary technology?, announces the issuance to an arm's length lender of a US$240,000 principal amount (including an original...

20 sep 2019
Star Industrial Services, a staffing agency dedicated to creating job-placement solutions for the light industrial and automotive industries, is pleased to announce the opening of the new Star Institute, a non-profit professional development program...

20 sep 2019
RedLine Athletics is proud to announce the opening of its newest facility in Keller, Texas. The Grand Opening Celebration will be held Saturday, Sept. 28, 2019, and will feature opportunities to meet the trainers, free merchandise giveaways, and a...

20 sep 2019
Gold Hill Neighborhood, LLC, has engaged Reilly Pozner, LLP, a Denver 'bet-the-company' trial firm with extensive experience in complex litigation, to investigate potential claims against the Gazette arising out of its recent reporting that places...

20 sep 2019
EnterWorks, a leading provider of Master Data Management(MDM) and Product Information Management (PIM) solutions, called EnterWorks Enable, today announced the expansion of its implementation services partnership with DataCatalyst, a global data...

20 sep 2019
Razor Energy Corp. ("Razor" or the "Company") announces the resignation of Mr. Stan Smith from the Company's Board of Directors, effective immediately.  Razor wishes to thank Mr. Smith for his contributions to the Company and wishes him well in his...



News published on 26 august 2019 at 05:00 and distributed by: