Le Lézard
Classified in: Science and technology
Subjects: Contract/Agreement, Product/Service

Eldermark Software Collaboration with EasyShifts Provides a Real Solution to the Challenges of Senior Living Staffing Models


Eldermark Software, the leading operational technology solutions provider to the senior care industry, announced Friday its new collaboration with EasyShifts, a healthcare staffing software company based in Appleton, WI. This effort will link Eldermark data reports to staffing technology to inform the staffing process for the easy and accurate scheduling of healthcare personnel in the senior living setting.

EasyShifts was designed and created in 2008 by a Registered Nurse, who, at the time, was working at three different hospitals. Juggling all those schedules proved to be a challenge. The only way the Nurse knew where he should be at any time was by his reliance on hand-written notes scribbled into his calendar. Finally, after getting home one day from picking up shifts at a hospital where he worked, he decided there had to be a better way to manage his work schedules, and the dream of EasyShifts began.

Over the past few years, the team at Eldermark has received increasing requests for an integrated staffing solution from their senior living provider client customers. Carefully considering the right solution to meet its customer's needs, Eldermark happened upon the team from EasyShifts at a Wisconsin trade show in 2018 and the beginnings of a potential arrangement commenced. "Eldermark and EasyShifts have a great relationship because we have the same empathy for the healthcare worker. And, our products evolved based on direct feedback from real nurses and administrators. We're excited about now evolving together," remarked Michael Christensen, CEO and Owner at EasyShifts.

The EasyShifts technology design provides the user with staffing schedules that are easy to create, use, and manage. Solutions for filling open shifts, controlling overtime, and creating communication pathways for the healthcare workforce are all a part of the mobile-enabled technology.

For senior living providers seeking that magic recipe for efficient and adequate staffing models, the collaboration between Eldermark and EasyShifts yields a staffing model that links actual service demand to a staffing schedule. Senior living providers who staff their communities based on occupancy levels typically find themselves under-staffed or over-staffed. The secret to efficient and adequate staffing models is the alignment of actual service demand by residents to the staffing model. Data reports from within the Eldermark software inform the EasyShifts software as to the actual demand for workforce hours to meet the demands of both scheduled and unscheduled services to resident customers, ensuring proper staffing levels based on current resident acuity.

"We are thrilled to partner with EasyShifts," reported Eldermark CEO, Craig Patnode. "EasyShifts shares our belief and understanding that technology and software solutions are essential components in building the future of our healthcare system. The Nurse plays a pivotal role in senior care and with EasyShifts and Eldermark working together, we can enable the Nurse to focus on the most meaningful and impactful parts of their job, rather than getting caught up in the administrative details of staffing."

About Eldermark Software: Since 1988, Eldermark is the only company that has been building software products designed specifically to meet the needs of the senior care industry. Its fully integrated platform and 24/7 customer care enables customers to focus on providing residents superior care and on improving their living experience. Eldermark currently serves over 1,800 senior living communities across the United States and in Canada with a customer retention rate of over 98%.


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