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Classified in: Tourism and vacations

CCRA Institutes New Policies Around TRUE Accreditation Program, Purging Non-Compliant Travel Agencies


FORT WORTH, Texas, March 8, 2018 /PRNewswire-PRWeb/ -- CCRA announced today after an 18-month review, an enhanced set of policies and procedures designed to protect both the integrity of the TRUE Accredited Agency Program for travel agencies as well as the network of suppliers who recognize and accept the TRUE code.

Effective April 1, 2018, any travel agency with an assigned TRUE code who has not met the accreditation standards for any reason will have 30 days to bring their account up to date or face having their TRUE code both purged from the database suppliers use to check and verify active TRUE codes, and have their former code added to a deletion bulletin that will be sent to CCRA's network of travel suppliers, advising an immediate deletion.

"CCRA has always had a strict policy around what it takes to maintain an active TRUE Accreditation and code - whether it be verification of state and local licensure, business credentials, education or experience, this has always been something that we've taken very seriously," says CCRA's President & CEO, Dic Marxen; "What we're aiming to do now is to take even greater care in properly removing inactive codes from not only our systems, but also that of any supplier partner in our network. This ensures that our suppliers can trust the holders of any active TRUE code with their business and that our amazing TRUE agencies know that no one out there is getting a free ride and not meeting industry standards."

Agencies who are not in compliance with CCRA's requirements for TRUE will be given notice by April 1st and will be given 30 days to rectify any issues keeping their accreditation from maintaining good standing.

Suppliers who recognize the TRUE code will receive their first bulletin on May 1st and then each month thereafter. They will continue to be able to download distribution files and receive the list of valid TRUE codes each month.

CCRA's accreditation requirements include:

Any questions about these policies should be directed to Amanda Chait, Manager of Customer Experience and Accreditation at Amanda.Chait(at)ccra(dot)com.

 

SOURCE CCRA


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News published on 8 march 2018 at 15:45 and distributed by: