Wolf Administration Highlights Consumer Financial Protection Efforts in Annual Report
HARRISBURG, Pa., March 8, 2018 /PRNewswire-USNewswire/ -- Secretary of Banking and Securities Robin L. Wiessmann has announced the release of the second Consumer Services Annual Report for 2016-2017. The report highlights the work of the department's Financial Services for Consumers and Business staff under Governor Wolf's Consumer Financial Protection Initiative.
"Our Financial Services for Consumers and Business staff works hard on behalf of Pennsylvanians every day," said Wiessmann. "Governor Wolf and I are committed to ensuring the integrity of the Pennsylvania financial services marketplace, where consumers are treated fairly and equitably and businesses have assurance of and confidence in the laws and rules under which they operate."
Highlights of the report include:
The department's Consumer Services Office (CSO) responded to 4,969 complaints and inquiries during the reporting period, including questions about deposit accounts (checking/savings accounts), money transmission services, and mortgages.
Most calls received by CSO were from Pennsylvanians (88 percent).
CSO professionals worked with other regulatory and law enforcement agencies to help consumers resolve their issues or complaints in as streamlined a process as possible. These other organizations include federal agencies, local law enforcement, commonwealth state government partners, and financial services agencies of other states.
Feedback from consumers resulted in the creation of 15 new publications and updates to two of the department's more popular consumer publications. The department has developed an online library of publications: www.dobs.pa.gov/For%20Media/Pages/Publications-and-Reports.aspx
"Lessons learned" on some of the more common complaints and pervasive consumer issues are included in the report, such as consumer discount companies, money transmitters, pension advancement loans, and illegal credit card skimmers. These sections summarize each problem, how the department can offer assistance, and steps consumers can take to avoid the issue in the future.
Anyone can contact the Department of Banking and Securities at 1-800-PA-BANKS or 1-800-600-0007 to ask questions or file complaints about financial transactions, companies, or products. Consumers and community groups can call 1-800-PA-BANKS or email [email protected] for more information. Members of the public are also invited to connect to the department through Facebook and Twitter, or subscribing to the department's newsletter.
MEDIA CONTACT: Ed Novak, 717-783-4721
SOURCE Pennsylvania Department of Banking and Securities
ACCO Brands Corporation today announced that it will release its first quarter 2024 earnings after the market close on May 2, 2024. The Company will host a conference call and webcast to discuss the results on May 3 at 8:30 a.m. EST. The webcast can...
Surmodics, Inc. , a leading provider of medical device and in vitro diagnostic technologies to the healthcare industry, today announced that second quarter of fiscal year 2024 financial results will be released before the market opens on Wednesday,...
WestRock Company today announced that it will release fiscal 2024 second quarter results before the market opens on Thursday, May 2, 2024.
Due to the proposed business combination with Smurfit Kappa Group plc, WestRock will not host a conference...
American Express Company today reported first-quarter net income of $2.4 billion, or $3.33 per share, compared with net income of $1.8 billion, or $2.40 per share, a year ago.
(Millions, except per share amounts, and where indicated)
...
PRO Real Estate Investment Trust ("PROREIT" or the "REIT") announced today that a cash distribution of $0.0375 per trust unit of the REIT for the month of April 2024 will be payable on May 15, 2024 to unitholders of record as at April 30, 2024....
The Procter & Gamble Company reported third quarter fiscal year 2024 net sales of $20.2 billion, an increase of one percent versus the prior year. Organic sales, which excludes the impacts of foreign exchange and acquisitions and divestitures,...