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Classified in: Transportation, Science and technology
Subject: AWD

Suddath Wins Digital Edge 50 International Technology Award


JACKSONVILLE, Fla., Dec. 11, 2018 /PRNewswire/ -- Suddath®, the largest commercial moving company in North America, has been named a 2019 Digital Edge 50 Award honoree, a distinction that recognizes only 50 digital-centric businesses worldwide each year for specific digital transformation projects that achieve a significant, measurable business impact. The award recipients are singled out for projects that excel based on their complexity, scale, business outcomes, innovation and measurable return on investment.

Suddath logo (PRNewsfoto/Lexicon Relocation)

Suddath earned the award with its Estimator platform, a patented technology used in its Workplace and Commercial Services business line. The platform, created by Suddath's in-house developers in partnership with Feature[23], significantly improves the customer experience while simultaneously reducing the company's administrative costs by over 20 percent, and is credited for a 15 percent growth in conversions. Estimator delivers a lean, standard, digital customer experience for project proposals, providing instant digital calculations based on highly accurate, well-tested, patented technology and algorithms. The results are so accurate, Suddath certifies them with a guarantee.

"It's an honor to be recognized as a top-50 worldwide leader in innovation," said Mike Brannigan, president and CEO for The Suddath Companies. "Suddath's ability to digitally deliver information to our customers, partners and colleagues is a game-changer in the commercial logistics industry. Our Estimator platform gives us the digital edge in delivering an enhanced customer experience, gaining market share and winning in a highly competitive marketplace. This is transformative not only for our bottom line, but especially for the customer experience."

Commercial move estimates were previously conducted by the salesforce and administrative staff, a process that was manually intensive, could take several days, relied heavily on tribal knowledge and resulted in inconsistent proposals. Thanks to Estimator, proposals are now standardized, digitally streamlined and ? most importantly ? produced immediately for customers. The Suddath salesforce enthusiastically embraced the technology because it freed them to focus on what they do best: providing solutions for customers and conversions. Customers appreciate the platform because it allows them to make informed decisions with quick, paperless proposals with guarantee-worthy results.

 "Innovation is a core value at Suddath. We will continue to find creative ways of maximizing the business benefits of technology, pushing the limits, and setting the standard in our industry for digital advancement,"  said Len O'Neill, chief information officer for The Suddath Companies. "We are honored to be recognized as a Digital Edge technology leader. Our clients, business leaders and technology partners collaborated in the design, development and delivery of Estimator ? this was truly a team effort."

Added Anne McCrory, group vice president, customer experience and operations, events, and chair of the Digital Edge and AGENDA19 conference: "This year's class of Digital Edge 50 winners showed a wide range of sophisticated projects. Some involved complete process changes for agile development and innovation, while others empowered new types of customers or employees."

Suddath and the other 49 recipients will receive the Digital Edge 50 award at a conference March 18-20 at the Sawgrass Marriott Golf Resort & Spa in Ponte Vedra, Florida.

About the Digital Edge 50 Awards
The Digital Edge 50 Award recognizes a select group of organizations that have made great strides toward being a digital-centric business. The program is judged by a panel of executive peers, including past winners, who evaluate nominated projects on complexity, scale, business outcomes and innovation. Winning entries are digital transformation initiatives with significant, measurable business impact. Fifty winners are selected.

About Suddath Workplace and Commercial Services
Suddath Workplace and Commercial Services designs, furnishes and relocates businesses.
Suddath Workplace and Commercial Services is the largest commercial moving company in North America offering clients ongoing "Move, Adds, Change" services, office design, furniture, hospitality logistics, warehousing and vacated space services. Suddath is highly skilled in critical environments moving and installation such as: medical/lab/research areas, high-tech machinery, hospitality businesses, government buildings, sensitive information, specialty items, historical artifacts, technology equipment, and warehouse/industrial locations, as well as traditional corporate office spaces.

Suddath deploys international award-winning patented technologies that have transformed the customer experience in commercial relocation. With this technology, customers experience minimal business interruptions and enjoy an unmatched transparent chain of custody, communication and accountability throughout the relocation process. Its office furniture product lines feature state-of-the art ergonomics and creative design to bring out the best of any commercial space.

Suddath Workplace Solutions offers a depth of experience, services and products to give clients creative solutions for any need and a deep understanding of how to reach their broader business goals.

About The Suddath Companies
Suddath moves people, businesses and products.
The Suddath Companies was established in 1919 and is a $521 million global transportation, relocation management and logistics company. Suddath employs over 2,000 people worldwide and has a presence coast-to-coast with more than 30 locations throughout the United States and service to more than 150 countries across the globe. Suddath boasts 52,000 moves a year, 2.5 million square feet of warehouse space and is a freight broker with more than 600 carriers under contract. For more information, please visit suddath.com.

AMERICAS
Atlanta | Baltimore| Charlotte | Shelton, Connecticut |Dallas/Ft. Worth
| Dulles/Washington, D.C.| Ft. Lauderdale| Jacksonville | Los Angeles
| Melbourne |Miami |Minneapolis/St. Paul |
New York/New Jersey |Orlando| Portland | St. Louis | San Jose
|Seattle | Tampa/St. Petersburg/Sarasota
EMEA
Capetown | Frankfurt | Geneva | Madrid | Newbury/London | Paris
APAC
Hong Kong | New Delhi | Shanghai |Singapore

Contact: Sheri Treadwell
Corporate Communications Manager
The Suddath Companies
[email protected] 
904.306.7682

SOURCE The Suddath Companies


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