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Classified in: Science and technology
Subjects: PSF, NAT

WOW! Prepared to Support Panama City Customers Affected by Hurricane Michael


PANAMA CITY, Fla., Oct. 9, 2018 /PRNewswire/ -- WOW! Internet, Cable & Phone (NYSE: WOW), a leading broadband and communications service provider, announced today it has hardened its network in preparation for Hurricane Michael. WOW!'s proactive emergency response team has taken steps to avoid service outages when the storm makes landfall, which is predicted for Wednesday, Oct. 10.

WOW! Internet Cable Phone

Dozens of fully fueled, portable generators are staged throughout the Panama City area and Florida coast and are on standby for use, if needed.

WOW!'s Panama City offices will be closed Oct. 9 through Oct. 11 to keep employees safe and allow them to prepare their homes and protect their families ahead of the storm. WOW!'s engineering teams are on alert and prepared to respond to reported outages from customers as soon as it is safe to do so.

"WOW! is here to support Florida residents affected by this storm in any way we can, and are readying our teams to make repairs as soon as the affected areas are declared safe," said Mary Gonka, vice president of Network Operations at WOW!. "We are doing everything we can to prepare our network to minimize outages before WOW! offices close for the week to ensure employee safety."

WOW!'s Dothan, GA and Charleston markets may also be affected by Hurricane Michael. WOW! is making necessary arrangements to prepare both markets for potential risk.

WOW! Hurricane and Tropical Storm Tips:

Customers should remember that WOW! is required by law to follow all emergency management procedures and evacuation mandates issued by the state; however, all storm-related repairs will be prioritized and resolved, as soon as it is safe for WOW! engineers to do so.

About WOW! Internet, Cable & Phone
WOW! is one of the nation's leading broadband providers, with a service area that passes over three million residential, business and wholesale consumers. WOW! provides service in 19 markets, primarily in the Midwest and Southeast, including Illinois, Michigan, Indiana, Ohio, Maryland, Alabama, Tennessee, South Carolina, Florida and Georgia. With an expansive portfolio of advanced services including high-speed Internet services, cable TV, phone, business data, voice, and cloud services, the company is dedicated to providing outstanding service at affordable prices. Visit wowway.com for more information.

 

SOURCE WideOpenWest, Inc.


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