The Retain suite of tools is built to improve retention via Rewards, Failed Payment Recovery, Cancellation Prevention, and Win Backs
SANTA MONICA, Calif., April 30, 2024 /PRNewswire/ -- Recharge?the leading subscription platform powering smarter subscription experiences?today announced the general release of Retain, a suite of tools designed to holistically support retention throughout the subscriber lifecycle. Unveiled at Recharge's annual ChargeX global ecommerce conference, Retain's offerings include Rewards, Failed Payment Recovery, Cancellation Prevention, and Win Backs.
"At Recharge, we want to help our brands forge long-lasting customer relationships, and retention is a critical piece of that puzzle," said Oisin O'Connor, Recharge co-founder and CEO. "Retain is our answer to the factors that complicate retention: convoluted customer journeys, incomplete data sets, and ever-evolving subscriber bases. With Retain, we're empowering our brands to better understand and nurture their customer relationships and ultimately bolster their overall retention strategy."
Retain contains four distinct tools, each designed to promote retention at a different phase in the subscriber lifecycle:
Retain will equip brands to build a more loyal, long-term customer base, which drives higher revenue and customer lifetime value with tools that help proactively nurture customer relationships and address reasons customers may cancel. Retain will work seamlessly with the products and tools in Recharge's platform, including its core subscription management offering, product bundling tools, and more.
Earlier this year, Recharge announced it surpassed $100 million in annual recurring revenue (ARR) and that it has powered subscriptions for 100 million subscribers across more than 20,000 brands.
For more information about Retain, visit http://getrecharge.com/products/retain
About Recharge
Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps brands seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 brands serving 100 million subscribers, including Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie. For more information, visit https://getrecharge.com/
SOURCE Recharge Inc.
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