Amgen Selects Deloitte to Provide an Integrated Patient Services Platform

BOSTON, Sept. 10, 2018 /PRNewswire/ -- Deloitte today announced the debut of a global initiative with Amgen to launch an integrated patient services platform powered by ConvergeHEALTH Patient Connecttm. The cloud-based, scalable platform will help Amgen bring disparate patient services together and provide a connected engagement experience for its patients.

"In a complicated, and increasingly difficult-to-navigate health care environment, patient-centric services are critical to ensure patients that need Amgen therapeutics are supported in their individual journeys," said Claes Hornstrand, vice president, U.S. value & access, Amgen. "Amgen has selected ConvergeHEALTH Patient Connect to help us meet the complex and varied needs of our patients. This is core to Amgen's unwavering mission to serve patients."         

ConvergeHEALTH Patient Connect enables customer-centered patient engagement by improving patient experience, accelerating access to therapy, and increasing insights into patient needs and preferences. The capabilities and flexible configurability of ConvergeHEALTH Patient Connect will facilitate consolidation of multiple global systems into one platform to enhance Amgen's ability to deliver consistent, high-touch customer experiences across channels. As Amgen works to meet the needs of patients with complex disease states, ConvergeHEALTH Patient Connect will help deliver coordinated care across its global enterprise. 

"As we continue to evolve Patient Connect to meet the many diverse needs of our clients, we believe Amgen has chosen the leading packaged software solution to provide these services across their global enterprise," said Chris Zant, principal, Deloitte Consulting LLP, and co-lead for life sciences with Deloitte Digital.  

About Deloitte
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands, including more than 85 percent of the Fortune 500 and more than 6,000 private and middle market companies. Our people work across more than 20 industry sectors to make an impact that matters ? delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthy society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. 

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SOURCE Deloitte