Interview segments with FCAC Commissioner: Retail banking sales culture may raise risks for consumers

OTTAWA, March 21, 2018 /CNW/ - Following the publication of a report on its review of domestic banks' retail sales practices, the Financial Consumer Agency of Canada (FCAC) has made interview clips with Commissioner Lucie Tedesco available. These clips are for use by radio, television and online media outlets across Canada.

Quote
"Banks are in the business of making money. We know that. But the way they sell financial products and manage employee performance, combined with how they set up their governance frameworks can lead to sales cultures that are not always aligned with consumers' interests."
Lucie Tedesco, Commissioner, Financial Consumer Agency of Canada

Related links

• News Release: Retail banking sales culture may raise risks for consumers
• Backgrounder: Domestic Bank Retail Sales Practices Review
• Full report on Domestic bank retail sales practices review
• Financial Consumer Agency of Canada Corporate Backgrounder

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SOURCE Financial Consumer Agency of Canada