Le Lézard
Classified in: Science and technology
Subject: NEW PRODUCTS/SERVICES

Salesfloor Announces a New Integration with Salesforce Commerce Cloud


MONTREAL, Jan. 09, 2018 (GLOBE NEWSWIRE) -- Salesfloor, a retail technology platform that enables customers to shop online with their local store and sales associates, today announced that it is now integrated with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. And now, as part of the world's #1 CRM platform ? Salesforce ? brands can deliver completely unified experiences for customers that extend beyond commerce to include marketing, customer service and more.

Salesfloor's integration with Commerce Cloud allows customers to connect with local associates in real time, who can answer their unique questions and give personalized recommendations. This integration helps to unify the customer experience across online and in-store touch points, ensuring a personalized experience.

With Salesfloor, retailers can also access advanced associate tools that allow store associates to serve customers online, the same way they would in-store. They can interact with customers via live chat, personalized one-to-one messages and handle appointment requests. In addition, customers also have access to store associate profiles for shop with me functionality. With these tools, retailers can provide a unified shopping experience that increases average order values, online conversions, email marketing rates and shopper loyalty.   

"The future of retail is leveraging sales associates to foster a unified shopping experience, no matter which touchpoint the shopper chooses to engage with a retailer," said Oscar Sachs, CEO and co-founder of Salesfloor. "Integrating our technology with Salesforce's Commerce Cloud is a natural fit in order to drive Salesfloor's goal of unifying customer experience across all commerce touchpoints."

"Creating personalized, omnichannel experiences is now more important than ever for brands," said Kori O'Brien, SVP, ISV Sales, Salesforce. "By leveraging the power of Commerce Cloud and the new integration from Salesfloor, customers will now be able to leverage the power of their in-store sales associates online in order to provide the same level of personalized service and drive increased sales."

About Salesforce Commerce Cloud
The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfillment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud helps retailers deliver superior customer experiences for retailers, from planning to launch and beyond.

Additional Resources

Salesforce, Commerce Cloud and others are trademarks of salesforce.com, inc.

About Salesfloor 
Founded in 2013 by Oscar Sachs and Ben Rodier, Salesfloor (www.salesfloor.net) was created to address the significant void in service that shoppers experience when using a retailer's website to shop compared to when shopping in store. With Salesfloor, customers can shop online directly with the store or local sales associate, and benefit from the same high-quality experience online as they receive in store. Salesfloor currently operates from New York, Montreal and London with a team of retail executives and technologists. Retailers currently using Salesfloor's platform include Saks Fifth Avenue, Ann Taylor, Bloomingdale's, Toys "R" Us, Lord & Taylor, Harry Rosen, Kiehl's, Hudson's Bay and more.

Media Contact:
Nicole Manigault
Uproar PR for Salesfloor
312-878-4575 x241
[email protected]


These press releases may also interest you

at 07:49
In the news release, Roborock Reports 2023 Full Year Financial Results, issued 28-Mar-2024 by Roborock over PR Newswire, we are advised by the company that in the first bullet point of "Growth across Product Categories", the USD amount should read...

at 07:35
Ant International and Capital A Berhad, owner of AirAsia, have formed a strategic collaboration in various areas, exploring to integrate more local payments methods and providing payment orchestration services to Capital A's platforms, work on...

at 07:00
Palantir Technologies Inc. today announced that it was selected by the Defense Information Systems Agency (DISA) to deliver an Electromagnetic Battle Management - Joint Decision Support (EMBM-J DS) Prototype. This effort will provide the Department...

at 06:30
The Actuators market is estimated at USD 67.7 billion in 2024 and is projected to reach USD 94.8 billion by 2029, at a CAGR of 7.0 % from 2024 to 2029 according to a new report by MarketsandMarketstm. The growth can be attributed to growing...

at 06:13
JinkoSolar Holding Co., Ltd. ("JinkoSolar" or the "Company") , one of the largest and most innovative solar module manufacturers in the world, today announced that since March 20, 2024, the Company has repurchased 788,178 American depositary shares...

at 06:05
AIS Healthcare, a leading provider of targeted drug delivery (TDD) and infusion care solutions, is proud to recognize March 25-31 as National Physicians Week. This week and throughout the year, we celebrate the dedication of physicians who selflessly...



News published on and distributed by: