Le Lézard
Classified in: Science and technology
Subjects: PDT, SVY

Netrounds Releases New Research Paper on Service Assurance in the Context of Big Data and Artificial Intelligence


LULEÅ, Sweden, November 22, 2017 /PRNewswire/ --

Netrounds, the leading provider of active testing, monitoring, and service assurance solutions for communications service providers, today announced the release of new service assurance research and an accompanying white paper entitled "Service Assurance - In Need of Big Data or Small Data?"

     (Logo: http://mma.prnewswire.com/media/555462/Netrounds_CA_Technologies_Logo.jpg )

     (Logo: http://mma.prnewswire.com/media/608722/Netrounds_Logo.jpg )

     (Photo: http://mma.prnewswire.com/media/608721/Dr_Stefan_Vallin.jpg )

The white paper discusses current service assurance systems and how they relate to Big Data, Artificial Intelligence (AI), Machine Learning, and Deep Learning. Also included are results of the recent NFV Service Assurance and Analytics research study and survey completed by Heavy Reading in October 2017. Over 100 network operators and service providers worldwide participated in the survey.

Key takeaways from the research include:

"A key outcome of the research is that Big Data and AI will not be a cure-all for providing answers to the difficult service assurance questions that our customers are asking," said Dr. Stefan Vallin, Director of Product Strategy for Netrounds and predominant contributor to this white paper. "Small Data obtained from active testing and monitoring can provide detailed, real-time service KPIs and direct answers to many of the fundamental service assurance questions, such as 'are we meeting the level of service quality that we promised?" 

"Service assurance is both an area of some confusion and an area where significant evolution is taking place due to the industry's ongoing network virtualization efforts," said Sandra O'Boyle, Senior Analyst focusing on CEM and Network Analytics at Heavy Reading. "Service providers are open with us about the challenges with current service assurance systems and the need to monitor service quality KPIs in real time to meet dynamic SLAs. Discussing service assurance in the context of Big Data and Artificial Intelligence, another area of confusion and hype, could not come at a more relevant time given service providers' level of interest in our recent NFV Service Assurance and Analytics study."

"If you can measure service quality directly, why would you try to reverse engineer it from noisy and incomplete data pulled from the resource layer?" added Vallin.

For more information and to access the white paper visit https://www.netrounds.com. To request an active assurance demo, please contact Netrounds at [email protected].

About Netrounds 

Netrounds is an active network analytics solution provider for physical, hybrid and virtual networks. Netrounds' programmable, software-based test, service assurance and monitoring capabilities enable telecom operators and service providers to enhance the end user experience of IP-based services such as Internet, TV, voice and other quality-demanding business services. Netrounds solutions are used by more than 250 network operators, service providers and enterprises worldwide and its headquarters in Luleå, Sweden, with offices in Boston, Massachusetts and Stockholm, Sweden. For further information, please visit https://www.netrounds.com/.


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